The Spa at Four Seasons Hotel Seattle

Outstanding massage and spa experience for the price. While many may think $220ish is a lot for a 50-min massage, this was amazing. I’ve had worse for much more. My experience was so good it felt like the massage was much longer. The oils had great scents, nice relaxing music, peacefully lit ambiance. Well worth the price tag and when you factor in the amenities on top of that, this is a great deal. Dry sauna, wet steam room, water, tea, snacks, great shower facilities. I am going back during my work trip.

I’m only writing this review to celebrate Chelsea and give her my thanks, yet again. I came in today for a birthday massage. I did a deep tissue massage with cupping and I cannot even begin to describe the care Chelsea put towards my body. She is so intuitive and catered my massage to my body’s needs. The way she incorporated cupping into my massage was so so so amazing. She offered so much encouragement and patience during moments of release that at times were painful. Thank you for giving my body what it needed. You deserve to be recognized and celebrated for the work you do.

Conveniently booked a Gentlemen’s facial from the easy to use website. Spa is located on the third floor, elevators past reception. Good size Men’s restroom with lockers, two showers and a steam room. Robe and slippers provided. There is a lounge area with drinks and snacks to relax before your appointment. Shaweh was amazing! Solid, deliberate service with full explanations along the way with a soft, soothing voice. Super relaxing and the highlight of my day. Would highly recommend Shaweh and will return when in the area. Only negative is that slippers had an oil residue, was going to trade but the other one had it too. Ended up just rubbing with a towel in the hot shower and it was all good.

I had the absolute worst spa experience here. Mediocre massage (jerky movements and not good level of pressure even when communicated), broken amenities (handles broken off doors and mold in the bathroom/changing areas as well as filthy), and to top it off the front desk attendant was rude and tried to charge me for services I did not receive. I left this place feeling more stressed then when I arrived due to the awful customer service! Absolutely not a "luxury" spa experience. Recommend to avoid this place!

My mani/pedi service was a great way to prepare for my vacation the following day. However a day after my services and upon arrival to Italy, my gel polish on several fingers had already begun to chip away. I had to walk around for the most part of my trip with chipped polish and go out of my way to get a replacement + a full service for all other polishes that were chipping away. They only offered a portion of a refund. I really had high hopes as Four Seasons is close and I planned to be a regular.

EDIT: They responded below to say they were in contact with me. This is a lie, no one has reached out in the five days since they said they would. Not surprised, they obviously cannot keep their word! Biggest birthday let down. My husband booked massages as a surprise for my birthday. He specifically asked that they don’t email or contact me to keep it a surprise. Here’s how it went down: Day 1: got email confirmation and text message with the receipt sent to my phone. Surprise ruined. Day 2: same email and text sent AGAIN! I called and was told I wouldn’t receive any more notifications and a manager would call me. Day 3: same email and text sent AGAIN! Called again, waited on hold for a non existent manager for 20 mins. Finally got the front desk manager who comped the services and said I’d be getting amenities and snacks. ( this never happened.) Spa day: we arrived at 5:00 on the nose and Gretchen led me through the locker rooms (FILTHY! Trash in the floor, hampers over flowing with used robes and sandals) and put me in a locker that didn’t work. I had to hunt her down to get a working locker, and she questioned whether or not I actually needed one! Um, yes. I did. Our 55 minute massage was 25 minutes total (we watched the large digital clock and were shocked when they ended the service). We had asked Gretchen to adjust our dinner reservation (which was on site) to a bit later so we could relax post massage. She DID NOT move it and when I asked her to confirm the time, she was like "oh, uh, I didn’t move it" So we had to rush to make it. What a complete let down, waste of time and pathetic customer service. Avoid Nicole as a massage therapist, I asked her twice to lighten up on my pregnant body and she failed both times, but hey, at least they cut the service in half, so I didn’t suffer too long!

Peaceful. Excellent cleaning and capacity policies helped me feel at ease. I had a massage and my massage therapist was skilled, friendly, and had great communication. I also love the new massage tables that have an automated drop down area to accommodate large-chested (or scapula) people.