North Bay Massage & Spa

I love going to the salon owner for a massage, she does the best of everyone who works there. I really like it. But there was also an experience when my husband and I were in the same room and we were getting a massage together, the employees themselves spoke in their own language for an hour, they also got distracted by calls. And when my husband gave me a birthday present and signed me up for a massage. The employee was so inattentive that she forgot to put stones on my back, and she did the head massage so badly that she almost pulled out all my hair and it was such movements that it was as if she was hitting me and not massaging me. Then my head hurt from that massage. But there is Lisa who is simply a master of her craft, so I go to her regularly, and I recommend only her.

Was able to have a massage within 20 minutes of calling! I’m not sure the name of my massage therapist but she gave a great service and I feel a lot less tension even from a 30 min. Session which is only $50! I’ll come again:)

I got there and the sign said to ring the bell, which I did and waited and no one came. I went back to my car and called. They said they were available and to come to the door. Once I got in, they hurried me to the first room (couples) and told me to get ready. I asked for a 30min back massage. As I was getting ready, there was no blanket to cover my uncovered top body. I also heard two male customers leaving while saying "see you next week" and did NOT seem/sounded like they paid. Sounded like they were in a rush to get out of there. SUS 🤨 for sure. During the first 10mins of my massage it literally seemed like she was just rubbing the oil on me. No pressure, no routine, nada. It was also weird to have her climb onto the table with me to massage. As I was leaving, the two females workers were outside seeming like they were waiting for yet another male customer to come in. A male customer walked right by me into the place as I was leaving. Don't think I'll be going back.

Leaving the spa in shock as I had the exact experience as the other customers below in the reviews. The massage by Lisa was incredible and in the top 5 best massages, but during payment I left a 18% tip and she demanded a 23% tip which was $20. A tip is normally 15%-20% and the massage was $90. This makes me curious how the staff are being paid if they are demanding tips from multitudes of customers as seen in the reviews. Management continues to comment on the reviews saying they will look into this issue, but the google reviews of the staff demanding over $20 tip has been occurring for 4 years. When will this change? I guarantee you will have more constant customer base if the payment part of the customer transaction was not so displeasing.

Quick to get in, had an hour couples massage. Overall kind workers, only thing I would say is it felt rushed getting into a room, didn't have to much instruction. Overall if you're needing to get in and get a decent massage for fair price this is your place.

Upon first entering for my 1pm massage I was dubious and didn't know what to expect. The room seemed minimalistic and the place seemed depressing. However when the massage began I was in for a world of pleasure. I have had many massages, none can compare to what I just experienced. She was thorough and swift and she worked out many knots I had in my neck and back. Without a shadow of a doubt, this was my favorite massage of all time. I recommend everyone go try out this amazing experience!!!

I always get hard massage but this time my body hurt more. Then when I am paying, I thought I would be generous and leave $10 cash tip and she asked how much tip? I said the whole thing and said tip is $20. I said I don't have anymore cash and she said just pay with card. I have never experienced anything like this. Tips should not be demanded! I thought this place was good with high rating, but do not go here unless you want to be scammed!