Sunlighten Day Spa

Do not go here. I just got off the phone with the front desk lady after booking for tomorrow and the person who booked me, put me down for today so when I did not get confirmation of the appointment I called to make sure it was tomorrow and she said no its today. I cannot get the service today and it is the week of my wedding. I was looking forward to a nice relaxing massage but have never received a service here in the first place. The lady then proceeded to tell me since I am canceling today she has to charge my card even though THEY messed up on scheduling the appointment for me. I will be disputing the charge, stay far away from places like this with horrible customer service.

Kim H is amazing! I’d highly recommend her services. She always provides education to my questions and gives the best treatment. PLUS she is the kindest and most genuine person. I will always come back to Sunlighten for her!

#1- bribing clients for a 5 star review is not cool. This means no one can trust any 5 star review. #2- I’ve never had a less welcoming welcome. They actually discussed in front of me on who was going to "handle" me. Also had a young child at the front desk who was also wandering around the spa on her tablet. She was a good kid, but not a very professional/relaxing environment. Probably should have had her in the office. #3- Lackluster massage and she had a very weird draping method I’ve never seen any other massage therapist use. She was also late because she got her dates mixed up and was very flustered. She then spent an hour "petting" me after asking me what firmness I wanted. I asked for medium to deep pressure. My neck tightness is still there. #4- Detox body wrap was nice as was the esthetician. I do recommend. #5- Snack was decent but she only gave me 10 mins to eat it- and actually said that. Felt like I had to wolf it down or waste it. #6- Sauna was nice. I needed a little bit more explanation on what you do having never used a private infrared sauna but it was clean and felt good. #7- I was made to say the tip amount out loud in front of staff and another guest and was not able to even see the total until after she ran my card. I always tip well because I received a service and the tip goes to the person, but the spa needs to change the checkout process asap. Cringe! All in all it was a subpar experience and I will not be back. (Check out Spa on Penn; it was 1000x better).

Exactly what you would expect out of a good spa salon. Everything from friendly staff to cozy blankets and robes makes you feel welcomed. Total escape package was amazing. Massage was done by Amanda and facial was done by Brianne. I would highly recommend both! Will be returning in the future.

My friend and I went for my 30th birthday and it was a wonderful experience! The staff are so kind and accommodating. They even stored my breastmilk for me in the their fridge since I had to pump while I was there. It was the best spa day and the best way to celebrate my 30th!

This was a great place for spa Day with friends. My only concern was checking out. The receipts were wrong. I gave cash for a tip and the difference was applied to my bill instead of being returned to me.

This is our 3rd year and our group is just so consistently impressed with all the kind and extremely organized staff at Sunlighten. Just felt like each of us had such a personalized experience and all the staff made that possible! For my treatment big shout out to Lisa Dunn - she was my masseuse and just listened to all my issues with my aches and pains and I feel like a new person today. I know everyone we had in our group absolutely loved all their practitioners so just can't thank-you all enough!!