Canyon Ranch Spa + Fitness Las Vegas

My experience at Canyon Ranch Spa + Fitness inside The Venetian (Las Vegas) was disappointing for the price point. The staff was genuinely kind and accommodating on the phone, and both therapists were polite, professional with draping, and explained everything clearly. We visited on two separate days. The first day we booked the 100-minute Couples Retreat ($779 + tax with an automatic 20% gratuity). The couples ritual room is cozy and the exfoliation + scalp portion was enjoyable, but the pacing felt off. A good amount of time is spent showering and soaking. The bigger issue was that they drained the large tub during the massage portion, and the drain noise was extremely loud and lasted roughly 15 - 25 minutes. It disrupted the relaxation so much that it felt like we were nearly half way thru the massage before it finally stopped. Before our treatment, I also noticed the co-ed jacuzzi area was not clean (little balls of hair/fuzz were floating in the water), so we didn’t feel comfortable using the amenities afterward. The steam and salt rooms were pleasant, and the locker room was tidy with helpful attendants. Refreshments were very limited (tea and cucumber water only), and the spa restaurant closed early, so we couldn’t grab food on-site after services. The second day was a 100-minute couples massage ($798 + tax with the same automatic 20% gratuity). My therapist asked what areas to focus on (neck/shoulders), but I didn’t notice extra attention there. Overall, the massages felt less skilled than other spas I’ve been to that cost the same or less. I wouldn’t return at these luxury prices unless the cleanliness and overall experience were much better.

Very disappointed with the rude staff and the quality of the massages. We booked pedicures which were phenomenal from the two ladies (10/10) for them. However they did run into our massage appointment. The staff at Canyon ranch spa portion greeted us with rude attitudes because of the tardiness. We had to walk a quarter mile down cold industrial hallways to an unwelcoming lobby were we were not greeted by anyone, the girl at the desk was annoyed I had to interrupt her after of few minutes of standing there in front of her waiting for acknowledgement. The staff in the mens room was brief in instruction but sufficient, however my wife was rudely treated in the women's room, setting the tone for the rest of our massage, we were going to just leave then, however I talked her into staying. I asked for a deep tissue massage, which was fine until the therapist twisted my wrist and has sprained it. I am still in pain on my hand on the right side. My wife said her massage was basic, more like petting as if massage person did not know what they were doing. They were also laughing during the massage which was distracting and not relaxing. We did enjoy the aftercare amenities in the couple area. The signature red flip flops were not provided, the robe did not fit, felt like a lack of details for the price point and all the hype of the Canyon Ranch. I would not recommend to anyone traveling for business or pleasure.

Luxurious and such warm ease. It felt so amazing, figuratively and literally. A special acknowledgement of my masseuse Bobby. I hadn't had no more than 3 cigarettes since we talked my entire trip ❤️. Thank you for the laughs. Tessa, my stylist at the Salon, delivered exactly what I asked for and was very sweet. Good bless the new life you're carrying.

⭐️⭐️⭐️⭐️⭐️ I had an exceptional experience at Canyon Ranch Spa + Fitness Las Vegas. From the moment I arrived, everything felt calm, professional, and thoughtfully designed for relaxation. My massage with David was outstanding. He is incredibly skilled, attentive, and intuitive — the kind of therapist who truly understands the body and tailors the session to your needs. I left feeling deeply relaxed, refreshed, and balanced. The facilities are beautiful, clean, and luxurious, and the overall atmosphere is peaceful and restorative. This was exactly the level of care and quality I was hoping for. Highly recommend, and I will absolutely be back — especially to book with David again.

When I booked services at the Canyon spa there was no mention of it being under construction and so.e the nor.al amenities would not be available buy yet i paid full price for both my wife and I. The person that greeted us had a really hard time and kept repeating our services and really lack the skills like the other two tbat were helping other guest which added to the frustration. It was a huge disappointment to have the coed facilities that doesn't provide the a comfortable and enjoyable experience. The bathroom were timy and not enough for all the customers like before. I realize its under construction but at least let people k ow when you are booking so we can select other locations so we can hace a better experince. Moving on to.my deep tissue massage. My massuse tried to get me to go from a deep tissue massage to a sweedish massage but I wanted a deep tissues to address tbe knots in my neck, shoulders, and lower back, but instead she gave e a sweedish massage that did not do anything to address the areas mentioned. Me and my wide have been to the Canyon Ranch Spa about 6 times and each time it has been enjoyable and relaxing but this time from the checking process to the facilities being under construction causing some if the amenities to not be availabld and coed and that was not known at the time of booking. Tso with that and the massge I received made the whole experience bad. Who knew you have to call to see if the place was under construction before you book. If I canceled led right when they told me they were under construction I would ha e been charged so we went along and did it but wow it was the worst experince and not expected for a pla e we enjoyed In the past. I spent over $200 plus fees for and bad massage where there was no deep massage pressure and not even medium pressure applied and was a huge disappointment t to the point I could not wait for it to be over. The pedicure was the best part of the whole booking but but overall it was not enjoyable and for as much money as I spent it was definitely not worth it and will in the future make me concider other locations. My wife's massage she said was good but the whole coed thing was not a good experince for her either and mentioned you have men just starring at the women and so you cannot really relax. Dissatisfied customers Jim Clouse

Let’s start with we got totally lost trying to find where the spa was. Yay when we finally do! When we booked our appointment the person on the phone said some areas would be coed do to remodeling. We said OK, cool. Come to realize everything is COed but the locker room. We get to the front desk check in is all good we ask about the $5 happy hour we see flash on the little tv, lady says with an attitude we’re a wellness spa that doesn’t serve alcohol. OK, attitude not needed it was just something we saw at the tv AT THE COUNTER. Anyways the massage was 10/10. However the atmosphere with the remodel is so bad. It’s packed everywhere, chaotic and anything but relaxing. It really should have been closed for remodel, I wish we would have spent our money elsewhere. I felt like it really felt short of a relaxing experience and the hot tub is just way small to accommodate a good amount of people. My last straw was the shower, I couldn’t get mine to get warm at ALL. So much for my warm eucalyptus steam shower. I took the coldest shower ever, changed and left. My friend was next to me and hers was fine, just my luck I guess.

My wife and I were staying at the Palazzo and grabbed Breakfast at Canyon Ranch. I ordered a Strawberry Banana Peanut Butter Smoothie and the Huevos Rancheros. My wife ordered the PLT Eggs Benedict. Both dishes were attractively presented and very flavorful. (The smoothie was tasty as well.) The atmosphere is "spa-quiet" and the cafe is clean and brightly illuminated. Our server, Summer, was excellent - amiable, responsive and informative. We would happily sit at a table served by Summer again. Having had a relaxed and nice breakfast, we would not hesitate to grab breakfast again at Canyon Ranch.