Woodhouse Spa - Franklin

There are no words to describe how amazing Woodhouse spa is! I went with my friend today and she and I didn’t want to leave! The service was 10/10 every staff member is sweet, engaging and wonderful. I had Diana for my facial and she was amazing- highly recommend her she explained everything, made sure I was comfortable and relaxed the entire time. We used the salt room and sauna and it was the best salt room I have ever been in! Truly the most wonderful experience 10/10 would recommend! We are definitely going back!

Excellent service and wonderful team here! It is so very relaxing and peaceful here. My appointment got cancelled same day, because one of their team members had an injury. They then offered us to come in anyways and enjoy the salt room, on them! I was very impressed with their professionalism, kindness and overall experience at this location. I would definitely recommend this Woodhouse Spa!

I brought my son here for an afternoon of pampering as a birthday request. He had his first ever facial and massage. He raved about his experience and was so relaxed and happy after! It’s a beautiful and peaceful environment with calming music, scents and lovely atmosphere. We were given tea and water and they even gave him chocolates for his birthday. Every single person we interacted with who worked here was so kind and helpful. I think we will make this a regular visit now!

I have been to Woodhouse Spa several times and have been pleased with every experience. My past 2 visits have been with Gustin and I can’t recommend him enough! He worked with me when I was 7 months pregnant and he provided such good care. Here recently I have had pain in my upper back. After seeing him I’ve been pain free! Highly recommend Woodhouse to anyone who is looking for a relaxing experience and great staff!

Very disappointed in the massage I received recently at Woodhouse Spa Franklin. The masseuse seemed inexperienced and ended up bruising my body in multiple places (this was supposed to be a light to medium pressure massage for relaxation). They offered champagne after the massage to which I said yes, then waited in the waiting room for someone to bring it, but nobody came. Then they add a 20% gratuity onto the massage and make you request to take that off. This creates a very awkward customer experience, especially after already having paid almost $300 for a massage.

I love this Woodhouse Spa! The spa decor is built around pampering and comfort. From the music, to the locker rooms, to the pink salt room, every space is built for comfort and relaxation. My facial was fantastic. Diana was skilled and dedicated to revealing my best skin. Highly recommend.

This was a wonderful experience from the first step inside. I’m not sure when they remodeled, but the rooms are so soothing and inviting. The staff is wonderful, and I had a fantastic massage by Katie. The infrared sauna is also a great way to end your massage. Highly recommend and I’ll be going back!