Aveda

I'm a regular at Aveda - Juan's my stylist and Brian does a fabulous job scheduling, confirming, etc. I was a little worried, in moving to Santa Fe from LA that I'd be stranded without a great salon, but NOT the case. I love the Aveda products and Juan has done a great job with my hair. SO glad these guys are here in Santa Fe. Five stars, across the board. Fun, bright, happy, capable and delightful folks at this salon.

The salon is a bit small and somewhat messy. The shampoo station chairs are extremely uncomfortable - height adjustments, lumbar protection and leg support would be very nice. My highlights are on point, the stylist was able to get my color formula from another Aveda salon. The cut is okay but I am not 100% satisfied with the bangs which don't fall correctly and the trim around both ears is uneven. When I got home and I could see the finished product in better lighting, I noticed several uneven and straggly hairs over my ears. I don't know but when I spend over $260 (with tip] to get my hair done, I expect that I don't have to take out my scissors to clean it up.

There are so many reviews below that are very similar to my experiences there.There definitely is a bad vibe in that salon. There has been several employee turnovers. Every time I went in there was someone I hadn't seen before. Another issue - " turn everything around to benefit themselves and make the customer feel like crap". This is exactly what I experienced when they turned my hair purple! They kept accusing me of using the wrong products on my hair even though some of them were recommended by my stylist. They even had the nerve to tell my husband I was lying to him about the products I was using. Ridiculous!!! It is an extremely hostile environment as someone else pointed out. In the past year, every time I went in my hairstylist told me how much she hated the other employees; calling them names in front of other customers. How unprofessional! They are rude, judgmental, take no pride or accountability in their work. They are a real shame to be associated with Aveda.

I've had about five cuts there so far and I'm hoping they have room for me today. Amanda is my usual stylist however I had a cut from someone else last time. All of them were done just the way I asked. The only cut I didn't like was my fault as I wanted something new and different but couldn't convey exactly what that was. Everyone is friendly and quick to get you a drink and direct you to the styling products they used so that you can replicate it at home. The one star reviews I've read just sound like they had a bad day or were just typical Santa Fe rude. I was in foodservice for many years there so I can attest to people's attitudes skewing reviews of great service and professionalism just because they didn't get exactly what they want. I would give 5 stars if the location wasn't in a little strip mall setting. I prefer the usual upscale style of other aveda salons I've been to

I've recently moved to Santa Fe. During my first visit Holly matched my color perfectly. My second visit, (today) she gave me a cut and color and I couldn't be more pleased. I couldn't have had a smoother transition to a new salon. The people working here are efficient and friendly.

Juan Gomez is the best Hairstylist. He takes the time to talk with me about what I want to do with my hair to make it easy to maintain and always look as if I just had a salon appointment. Samantha Salazar does an amazing job on eyelash extensions. The staff is always friendly and I always get a friendly reminder of an upcoming appointment.

Sarah did an amazing job with my hair! She cut and styled it exactly like the picture I showed her! After years of looking for a good hair stylist I finally found one. Will definitely be going back to Aveda!