Serene Salon & Spa

I agree with Anna. I have been attempting to contact this salon for three weeks leaving a message each time with my name and my phone number to set up an appointment as a new client. They say they don’t have a receptionist, but I would highly encourage that they hire one because nobody, not one person has called me back. Not only did I wish for a haircut and highlight, but also facials along with eyebrow and eyelash tinting but it’s evident that they don’t need the business. I do not recommend this salon. They say walk-ins are welcome, but after three separate attempts to contact them, they can’t even return the phone call so I don’t understand how they can accommodate "walk-ins". I’m sticking with Jaquelines even though my stylist of 15 years went into the real estate business. Unlike Serene Salon, everyone at Jaquelines is professional and the only reason I tried to give this particular Serene salon a try was because it was right next-door to where I get my yorkie groomed. If you wish to take a chance that they may call you back then I wish you the best of luck. I for one am never going to recommend this salon to anyone. I guess I should send them a roll of quarters so they can return a potential clients phone call. On another note, I highly highly recommend Lollipups for your pet care grooming. Awesome staff and thoroughly talented.

Rae gave me a fabulous curly girl haircut! I'm so happy to have found her. She had great tips on how to maintain my curls. I'll definitely come back to see her.

Absolutely wonderful experience! We just moved to ABQ from a humid climate and my tween's waves were a hot mess. Rae gave her an incredible haircut AND she took her time to teach my daughter how to best care and style her hair in a dry climate. I felt like the price was very fair for the service and time. And I appreciated the stylist recommendations for products, the products were reasonably priced.

Absolutely horrible experience at this salon. I booked an appointment because they boast that they have curly hair specialists. I left with a mullet styled in such a way that my hair looked like limp spaghetti. I am absolutely devastated. We agreed on two inches off of the length and she took much more than that. I had a long conversation with the stylist to make sure that my cut ended up being what I wanted. I expressed that I wanted layers, but that they needed to start at my chin so I could still put my hair up in a ponytail. She started my layers at the top of my ear. The layers are beyond choppy. The sides of my hair are uneven. When I reached out about getting it fixed, she gaslight me about my concerns. She said I looked good when I left and implied that I simply don't know how to style my hair. My hair looked horrible when I left and I was absolutely embarrassed about how bad it looked. I don't recommend this establishment at all. With how she responded to me after I expressed my concernss, I don't feel comfortable coming back in to get this fixed. I went in with long hair that went halfway down my back and I now have a mullet that barely goes to my shoulders and it will need to be clipped even shorter to make it half way presentable.

I had a haircut done by Marie Apodaca, a "Deva Inspired Stylist" and she beautified me so beyond my expectations! First of all I thought the Salon was really organized in taking Covid-19 precautions; having clients to arrive just at the appointment time so no wait in the premises was allowed and checking people's temperatures before they entered the salon. It made me feel safe! Now as for the service...just wonderful! Not only I LOVED the results but also enjoyed learning all kinds of tricks from Marie! She educated me on how to care for my curls in a way that will keep them looking healthy and hydrated between washes. Thank you, Marie! You're my hero!!

Marie is such a gem! Honestly, it is very hard to find people who understand my curly hair! I love the way she takes her time in knowing you and your hair as well as your hair goals in order to give you the best experience! Definitely coming back!

Marissa did my facial and lash extensions and it was amazing! The products she used made my skin feel like silk! My lashes were perfect and I got so many compliments on them! Definitely a 10 out of 5 rating!!!!😍😍😍😍