Carolina Dermatology

Let me walk you through my experience. I schedule an appointment 2 months out. I'm a corporate professional so I have to take time out of my 9-5 work day to go to an appointment. I get there, wait an hour PAST my appointment time before being seen. They charge me the $50 co-pay, and then in the appointment after waiting all that time and paying, they tell me they can't do anything that day and they'll need to schedule a different appointment to do anything. When I clearly told them when booking the appointment why I was going. Want to completely waste your time, money, and get no results? This is the place for you!

Very disappointed and worst experience with these guys. consulted for my 8yr old daughter for cold soar with Dr.Aaron Wever. He was rushing through the appointment as if he is running for another surgery. He is inexperienced and not telling the root cause of the issue which we are struggling for 6months. the prescription he wrote is a steroid which is same as pediatrician has given already. When i call for follow up appointment front desk people are advising as if they are doctors. clearly seeing medical negligence. thinking of suing this people.Please stay away from this practice. try somebody else.

Very happy with care. Second time unfortunately to have treatment (both different locations). Very caring staff and professional care. Appointment schedule kept, very relaxing nursing staff and doctor very approachable. If need more work will be my first choice.

I have been calling the office/billing manager for 5 months. Every time I call the person states that she must have stepped out and if I leave a voicemail she’ll return my call. I have left a number of voicemails, messages with staff, etc. and she refuses to return my call. She stated she re-billed my insurance, which was not true. Instead she sent my claims to collections. It must be extremely difficult to bill insurance because I’ve been trying to have the billing manager bill my insurance for months and still no resolve. If you are overwhelmed with work hire more help. This office is unprofessional to say the least.

Met with Ms.Russo at Carolina Dermatology in Charlotte on July 2nd, 2013 for a hair transplant consult. The consult quickly turned into a hard core sales pitch for their stand alone PRP/ACELL procedure priced at $2,500. I was excited about the pictures and the theory behind the procedure . Started to do some research at home and found very little data or information so I emailed Dr.Jerry Cooley and Ms.Russo with a long list of questions which I am still waiting for a reply. Left them a message and no one called back. Very disappointed in the lack of customer service and will never go back.

I meet with Aaron Blackmer and he was absolutely great! He made me feel very comfortable and he answered all my questions and was very helpful!! The whole staff was very professional and nice. I highly recommend them!

Was treated with respect and courtesy at University Derm. Overall, it was a great experience and has helped my skin beyond measure.