NYU College of Dentistry

Five months, two appointments and still had been waiting for a teeth cleaning and finally cancelled today. $240 in. The student dentist has taken xrays twice on two seperate appointments around two hours each, two months apart. I used to go here because things were getting done. Just as it is the case with everything else in this country, the quality has dropped here as well. Support your local dentist. Peace.

Dr, Elsaba, Office Manager Suelie, Office Manger Diana In Have recordings of these conversation that I would look to provide to somebody who is higher than them. Horrible accommodation did not provide essential service. Canceled by prior appointment. Because staff was away. They rescheduled me for my appointment only to schedule the wrong procedure. Because they scheduled me the wrong procedure, they had to rebook me for a consultation. Because a lady on that day, in October didn't have enough time. So I had to wait.A month I informed the office manager that if she books me for that appointment I Maybe late, she said no worries.We will accommodate fast forward to today.I arrived an hour late and was told.I need to be rebooked.I I spoke with Office manager Suelie Who could not provide much help I insisted with speaking with the consultation manager because nobody can verify office manager. Diana's conversation with me, which should have been noted if there are a Doctor's office. Conversations should be noted situations like that should be noted. And yet my conversation with office manager Diana was not noted. I was rescheduled to tomorrow at 12 PM. Another inconvenience this hospital does not communicate lax communication. Horrible communication

Students are very friendly and attentive, and made sure to investigate findings and tests / data patiently without rushing. Very different experience compared to our local private dentists. They of course consulted with the actual doctors (professors or visiting dentists I believe) who gave the go or no go for relevant referrals to endo, perio, and follow ups. Went in Wednesday at about 9:10 AM and wait time was only about 10-15 minutes (walk in, did not have an appointment).

An amazing group of student dentists and professors who manage all your dental needs in one building. My daughter and I have been patients here for years..from endodontics to oral surgery to orthodontics to general care. I have never failed to be well taken of. The building is very modern, clean, and the admin staff are very efficient. The only thing is it’s hard to get into the system. Going to the emergency clinic usually gets you going. The emergency clinic is open M-F, so if you have something drastic going on.. go there and you will be seen. I’ve never had an issue whether early in the am or in the afternoon! It’s also amazing to watch the student dentists grow and know your dental care is helping them to become full fledged dentists. They are always, and I mean always, supervised by an attending expert/top notch professor, so you know you’re getting as good or better care than most private practices in the city. Can’t beat that but you do have to understand that it’s a dental school so some treatments may take longer as you go through a process of "checks and balances". Love this place if you haven’t already figured that out ❤️‍🩹

I was nervous about letting students do anything dental wise on me, im the last person to trust that process, however, they were wonderful. They made me feel comfortable. I was very pleased with my visit. The only issue i have was that it took me 2 months to get to just a consultation, and its going to take another 2 months to finally get work done. Its a long waiting process to get to an appointment. Thats just ridiculous. But other than that, wonderful experience!

I scheduled an appointment for imaging that was requested by a health care provider. I sent them the imaging form as requested. After completing the imaging, NYU dentistry did not give any communication regarding the results, so I followed up with an email asking if they had been sent to my provider yet. The person working there told me that normally it would be sent to my provider but also asked if it was not sent. I assumed my provider actually received the results because they usually are slow to communicate and moved on. Months later, I was told by my provider that they had not received the imaging results. I contacted NYU records and they told me at the last minute that I had to submit a totally different release of medical records request to get that information sent, and that it was going to take two weeks because of a backlog. They did not offer to expedite anything even though it would be a matter of just sending a Dropbox link by email. So now I will not have imaging ready for my upcoming appointment or will have to reschedule back by another three months or so. Needless to say, I will not be using NYU dentistry’s services ever again.

I've spent quite a few years getting my dentures. With the students at NYU and had no complaints, they're very compassionate and affectionate, and I love the way they detailed my dentures. It's so advanced now that every tooth you can pick the pontic for your dentures. As well as the shade color of the gums, i have nothing bad to say about that school. As a matter of fact, I'm inspired to go back to school to be a dental assistant & hygenist, because that was my trade for 20 years to go back there.