Fort Washington Dental Practice at NYP

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What can I say about this practice? Nothing short of amazing ! I have been coming here for years and let me just say that Jazmine, Jill, Jane and Dr. Crawford are the most friendliest, patient, helpful team that I have ever met!! Everything from the check in point with Jazmine to being seen by the doctor and/or hygienist you are guaranteed a good experience and a great smile to go along with it !! Thank you ladies so much for all that you do 🩷

For a dental clinic under the NY Presbyterian system, it's well hidden! How it's remained operational, I do not know (that NYP money tho). It's an institution either way. Shout outs to Dr. Spicer who I've been seeing since I was a kid along with Phyllis, the dental assistant and Dr. Montalvo, the hygenist. The former two are like family to me. And Dr. Montalvo is professional; not quite as chatty as Dr. Spicer. But she's damn good at what she does. Dr. Spicer is great and stern; I will miss him dearly the day he retires and/or leaves the clinic. The staff is friendly and the bathroom is quite clean. I can't complain since it's a chill clinic that's never crowded. But maybe it's because it mostly serves older patients. Plus all the dental equipment is high tech and modern. I have never had a bad experience there. It's nice not being in a waiting room full of screaming children and/or obnoxious teens as parents try to get be patient.

Besides being extremely difficult to get on the phone, this office refuses to ask for pre-authorization from insurance companies (even when the insurance co. would be willing to pay for the procedure). My work required pre-authorization, my insurance was willing to approve the work, all they needed was for this office to submit a request for pre authorization, but the office refused to do this, so I couldn't get the work done and months of waiting for appointments turned out to be for nothing.

The place is friendly hospitable but relatively small the staff are welcoming however appointments are heavily booked Dr Phelomin is extremely Charismatic and friendly