Dr. Jin Sup Shin at SmileWorks

If you cherish your teeth and what makes your smile uniquely you, then don't come here. Disclaimer: I ended my treatment (braces) early because I no longer trusted that Dr. Shin had a thought-out plan prioritizing my oral health and the things that I loved about my smile. From the first day, I already sensed red flags. Cutting pieces of wiring in my mouth but leaving the metal clippings inside of my mouth. Luckily, I decided to rinse my mouth and saw the metal pieces float out with the water. This happened repeatedly as if this is acceptable - what if a patient accidentally swallowed the metal bits? Dr. Shin, in our early check-ins, would spend at most 5 minutes with me, without asking how my teeth were feeling. Or explaining to me my treatment steps for the future. After the first few visits, I made it my point to bring up concerns or questions that I had without waiting for her to ask. One of her technicians let me walk out without a bracket on one of my teeth. She was tasked to re-wire because some brackets broke off. But somehow after working in my mouth, did not notice that one was entirely missing. Luckily, I noticed this when I looked at my teeth in the waiting room mirror. This technician had this nonchalant attitude as if she is doing a good job, but I dreaded getting her. She would poke me, not respect my requests when I said I don't want the suction, and let the long wires cut the inside of my mouth until I pointed it out days later. Perhaps worst of all, Dr. Shin "polished" my teeth after the braces were taken off. I didn't know this, and regret my treatment 200% because she shaved parts of my teeth off - leaving my teeth now more sensitive and flatter than they were before. I am planning to seek another orthodontist to get my teeth back to how they were originally, but I can't revert this damage. Yes, Dr. Shin is charming and is a sweet person with a family. However, I completely regret agreeing to braces with her and her team. This affects me for the rest of my life. The ONE star Smileworks deserves is the DENTIST (sorry I forgot her name). She worked diligently and attentively to clean my teeth amidst my treatment. Her work lifted my confidence back up for a short while. I felt genuinely cared for by her, and am grateful for her attention to detail and commitment to quality care for her patients. She did everything she could to fight back the gunk building up from having braces and not being able to floss. Ultimately, I honestly am not sure how Dr. Shin has such high reviews. Leaving mine here in the chance this helps someone like me.

Dr. Shin is super sweet and bubbly! Got my permanent retainer installed in less than 20 minutes. Definitely coming here again

Dr. Shin is amazing! She took the time to listen to my concerns / issues with my teeth. She is an incredible orthodontist and I’m extremely happy with the results.

Found Dr. Jin Sup Shin via zoc doc for invaslign treatment. Dr. Jin Sup Shin is an exceptional orthodontist for Invisalign treatment. From the outset, her professionalism and warmth made me feel comfortable and well-cared for. Her expertise and thorough explanations of the Invisalign process instilled confidence in me. Dr. Shin's attention to detail and compassionate approach created a positive and supportive environment. I highly recommend Dr. Jin Sup Shin for anyone seeking outstanding orthodontic care.

Amazing service, great office and perfect orthodontist! Dr. Shin did a great job not only aligning my teeth but took such great care with my bite which I never realized could change my life so much (in the best way)! Every appointment went without a hitch and Dr. Shin’s happy demeanor made every visit worthwhile. Even my other friends who are orthodontists complimented the work that was done on my teeth and bite! Thank you Dr. Shin and the entire team!!

Dr Shin is amazing!!! I trust her whole heartily. This is my second go at braces and in a shoet time she has fix issues other orthodontists could not.

Dr. Shin is amazing! If you need an orthodontist or someone in your family, she is the one, she is very attentive to each patient and always looks for the perfect treatment for each one, I highly recommend her👍🏽