Wilshire Center Dental Group

I visited Wilshire Center Dental Group for a scheduled dental cleaning. My appointment was at 10:30 am, and by 10:50 am the cleaning was already finished, which felt extremely rushed. The cleaning was done by an Asian male dentist (I don’t recall his name). The procedure consisted only of manual tools, flossing, and a mouth rinse. No ultrasonic cleaning and no polishing were performed. After leaving the room, I could clearly feel that my teeth were still dirty. I went to the bathroom, checked, and there was visible plaque still present, especially on the inner surfaces of my lower teeth. I returned to the dentist to point this out, and he told me that this was "normal," without re-examining or correcting the cleaning. I took photos immediately after the appointment, which clearly show the remaining plaque. What made the experience worse was the dismissive and condescending attitude I received when I raised my concern. I genuinely felt treated as if I were ignorant for questioning the quality of the cleaning. As a Latino patient and someone using Medi-Cal insurance, I couldn’t help but feel that my concerns were not taken seriously. This is concerning, because many patients may leave thinking their mouth is clean when it is not. A dental cleaning should leave teeth smooth and visibly clean, not with plaque still present. I would not recommend this clinic if you are looking for a thorough, professional dental cleaning or respectful patient care. I strongly suggest people stay away and consider other dental offices that take proper time and care with their patients.

My overall experience with the entire Wilshire Dental office was superior and started with the first call to make an appointment. After they confirmed our insurance, they quickly booked appointment. As soon as we arrived, we were moved into the exam room. After x-rays and exam, we met with Dr Justin Rubin to review his plan. My grandson hadn't seen a dentist in years and had a mouthful of cavities and broken teeth, so the plan was very extensive. I was expecting him to recommend full mouth implants, but Dr Rubin was confident he could save most of his teeth with crowns. The staff worked to get all the appointments booked quickly to start treatment. it's been about 6 weeks, and my grandson looks wonderful and is completely without pain. Dr Rubin is a miracle worker! The staff have always been helpful and flexible in working on the schedule. I would highly recommend Wilshire Center Dental group for any dental services. I'll be coming back for all my care.

Dr. Kaplan is (I’m not even over exaggerating) awesome. The first time I had an appointment with him I honestly said "I get why you have such great reviews." He sincerely seems like he loves his job, and in turn his patients. He has really calm gentle energy that made dealing with a cavity (dare I say) fun. Honestly looking forward to my next appointment because I know my teeth are in good hands. For those of us who get overstimulated easily, Dr. Kaplan is perfect. Honestly I know this review probably sounds over the top but I mean every word. Dr. Kaplan if you’re reading this, THANK YOU.

I saw Dr. Rubin for an exam and some fillings, and he was very kind, patient and understanding at both appointments. He spent time to explain the x-ray results and made sure I felt comfortable and welcome when I came back for fillings. I was nervous because I had not been to a dentist in a while, but he made me feel at ease and the entire process was very easy and painless.

Hello my name is Heidi Hishaw, Dr. Kaplan is the most gentle, professional and thoroughly dentist I have ever encountered. I would strongly recommend him to anyone in need of dental services. For he is deeply appreciated. An all around kind humanbeing

Wilshire Center Dental group has been my dentist office for me and family for more than 20 yrs, from the beginning they showed professionalism, they are very friendly too. I'm happy with their service

Dr. Marc Rubin is wonderful! He really put me at ease about my teeth and took the time to explain everything clearly. He’s knowledgeable, thorough, and patient — I left feeling informed and confident. Highly recommend!