Perla Dental - Grand Prairie

Amazing service wonderful ladies that work there took such great care of my kiddos and made them feel safe comfortable and made the experience very fun and exciting for them

Wonderful place makes you feel at home from the time you enter the door..Up front with cost from the start is what i liked the most leaving no chance for unexpected surprises at the the.. Doctor was very knowledgeable and has great bed side manners.. I recommend to location in Grand Prairie TX 👍🏽

One of the best dental offices I have been to. The staff and doctor are all wonderful, always nice and courteous. They were even able to help with my son one time when I was going to have to cancel an appt due to not having a sitter for him. They always have appointments available which is very convenient for a busy mom of two. They have a small play area for the kids which they love. I highly recommend setting up an appointment with Perla Dental, thank you all for taking such great care of me and my teeth!

Bad experience and staff not knowledgeable. First called to see if they provided the service that I needed, which was referred by another dentist. Staff didn't know what teeth bonding was and ended up asking the dentist if they did the service. Dentist said yes, so I scheduled the appt. Once I got there, I specifically asked again if they covered teeth bonding and staff at the desk didn't know what i was talking about. I requested to speak with the dentist before having xrays done, so I (nor insurance) would have to pay for xrays and the place not even provide the service needed. Then the most disappointing things happen, the dentist wouldn't even come talk to me personally and relayed the message through staff that I would need to get xrays done before they would even see me. Now this is very concerning because 1, so I have to pay (xrays) to even see you, to ask questions on your services that obviously your staff don't even know anything about. That is terrible Customer service and seems like you are only out for money. 2, staff stated that they do fillings and if it's anything like a filling, then they do it. Teeth bonding and fillings are similar, but they are different procedures. I would think the actual dentist at the least could have come to speak with me and give their explanation. Why would I even want to give my money to someone unprofessional in this type situation. BEWARE and make sure this place provides you with the correct information and a member of the staff does not try to add their 2 cent. And if you have to pay before even seeing the physician, do like I did and walk the you know what, out!! I'm sure someone at their office will respond to this, but under no circumstance can you explain this Customer service and the dentist not even speaking with me to acknowledge my questions while in your office. Unacceptable.

Best Staff!! Nancy, Yahaira and Jasmine were so helpful and welcoming when we came in. DR. Veera and Sarai were also awesome, so helpful with everything!!

Very nice staff, love how they give tokens to the kids and let them pick out toys after their appointments!! Will definitely keep this as my child’s dental office!

They were very nice even though I was a walk in and treated me. The location was very clean and the staff in the front and back were very sweet. The doctor was nice and patient with me and listened to me while i was under his care. So was the Dr's Assistant. Also they have a payment plan.