Aspen Dental - Council Bluffs, IA

5 stars to the office workers and customer service, 1 star for the website advertisement which can be VERY misleading 3 stars for the alternate solutions which drive up prices significantly. (To be fair, my particular situation is very exact and a murphys law over the course of a VERY short time situation) While my experience here was not particularly great, the people were quite wonderful. To be very clear, my experience due to the very specific set of circumstances that all piled up on me all at once made this an almost impossible good experience for me if they could not pull the tooth TODAY at that office. My main dissatisfaction is that the website advertises same day procedures in emergency situations. My specific extreme circumstances made it that I needed to be able to get a tooth extracted same day within this time frame. This…… is not what happened. Even though they do wisdom teeth extractions, it was too close to a nerve which the doctor was uncomfortable removing which meant i needed to go to a specialist surgeon, bumping the price up to triple almost quadruple the cost at minimum. Since wisdom teeth are typically always near a nerve, and the fact that this exact situation (besides the external circumstances) happened to me with another wisdom tooth, near a nerve and everything and the dentist was able to just give me numbing and pull it the same day, i was quite frustrated that this could not happen here- but it was compounding from the external stress and limited time/resources. That being said!!!!!! They were friendly, extremely understanding and did their best to find me a solution. Unfortunately, none of their solutions were feasible for me due to my particular situation. I greatly appreciate how much time they spent on trying to help me find a solution, AS WELL AS letting me know what health steps they feel would be best for me going forward without fixating on it and trying to "get anything they can". I do feel they truly care about helping people and making sure everyone has a beautiful healthy style. They were not pushy in any fashion and up front and honest in all things.

First off, Sabrina, you were super. I have dento-phobia and you made me feel so relaxed and comfortable immediately. When I mentioned my phobia, you immediately had me smiling and chatting, I completely forgot I was in a dental office with tooth pain. The entire staff makes you feel right at home and at ease. You and the staff are superb. Everything was explained in detail from what needed to be done to the costs. I’ve never felt more at ease in my 70+ years dealing with dental staffs . I will be back soon. Thanks to you Sabrina and all the staff I dealt with today. Danny J

Chloé was super kind and accommodating! She made sure to provide a chair for my husband and 9 month old to join me during my exam and even provided me a blanket because I was cold! The doctor explained everything very thoroughly and we left the dentist confident that we knew what we needed to know.

I have bad Cavity Issues, and with my work's Insurance they give very extremely good rates. Some places will strong-arm you into getting extra expensive work that could put you in debt. Just voice your opinion if you want to get that sucker pulled and they will do it. Appointments didn't take forever as well. Some places you have to wait months or more to get something done. Aspen Dental will get it done fast. Very clean and organized offices with friendly smiles (Pun Intended).

Had an amazing experience on Tuesday with Sabrina. She was amazing , fun and listed to me. Dr. Le was just as amazing. Got in and out in no time with a short notice appointment and even had a tooth pulled. Great ladies 🙂 keep up the great work

Arie was great and made me feel comfortable from the start. Very professional and I didn’t feel judged. 10/10 recommend her for sure. They came up with a plan to help me and scheduled regular visits.

Hadn't been to the dentist in years. Sabrina was very polite and did an excellent job at making it a smooth and quick process. The staff explained everything very well so I could make an informed decision regarding my options moving forward.