Gentle Dental Sehome Village

I've been a patient of Gentle Dental for just over 6 months and my experience has been wonderful! Dr. Sahni and her team are outstanding. My hygienist, Carlie, and all of the assistants, have been friendly, thorough and knowledgeable. The front desk staff is also great and always provides a detailed estimate in advance of the work. I like that they take my Aetna Dental insurance, but also have reasonable rates for those without insurance. Keep up the great work, and keep on smiling! See ya soon for the completion of my second crown.

I found Gentle dental to be extremely caring and helpful. He did their best to make my Dental experience as agreeable as possible, which is hard because I am afraid of dentists. But they made me feel As good as you can while you’re at the dentist . Both the doctor and the staff are top-notch

I am very pleased with my exam at Gentle Dental. The staff were friendly & helpful. My x-rays were done quickly & efficiently. The dentist was thorough in his exam. I would definitely recommend Gentle Dental.

Amazing staff, very caring and professional. I have a hard time going to dentists generally but the staff here make it much less stressful and are empathetic. I would recommend this office over everywhere else I’ve been.

I don't usually write reviews but after experiencing the hassles, I totally agree with all the negative feedbacks. I was about to schedule future appointments for fillings and crowns, but with all the reviews, it's best to find another dental clinic to avoid unnecessary stress and frustrations.

I’m terrified of the dentist, but was experiencing tooth pain, and when I came in, everyone was not only so professional and knowledgeable, but friendly and calming. They made my experience one that could have been awful to a much less stressful one. They explained step by step what was happening, to ease my anxiety, and assured me I wasn’t the only one to ever feel scared. When I was having questions, they never said "I don’t know," it was "I’m not sure, let’s check." I’m not sure what I would have done had I gone anywhere else. (Seriously. For someone with extreme dentist anxiety, this was a big step! I’m not going to be scared to come back!)

Worst dental experience EVER!!! They will cheat and bill you! When I came into your office I was very specific that I could not afford anything that was not included in my insurance. I wanted my teeth x-rayed of course, perhaps cleaned but most of all, my number 30 molar is hurting when I bite down. It's still hurting when I bite down. So you kept trying to get me to sign a statement to get a credit card or a credit line in the company of your choice. Your representative went on and on about what a great credit company it was and how it would pay for everything and I could pay payments and everything will be fine. I did not want a credit card! I wanted my tooth to stop hurting. And then you insisted on a deep cleaning. I didn't ask for a deep cleaning, you insisted I needed it so I said okay let's go ahead if my insurance pays for it. Yes! You said. So okay, let's do it the next day when I came back for the second part of the cleaning, you said I had to have number 30 looked at, a Pulp Vitality test. I really didn't want it but you said before they could fill that tooth that's hurting me you'd have to check it out and I said okay but if it doesn't need it do I have to pay for it and you said no. So the next day before I had the second half of my teeth done, you had Dr Bhatt come in and look at it, she didn't do any special procedure or anything .She just looked at it and made me bite on something and then Dr Bhatt said "I don't know why you called me in here. It looks fine to me you could just probably fill it probably doesn't even need a crown." I could hear her talking to her right behind me!. So I said okay great I'll just get it refilled. She left, then I was supposed to get the second half of my teeth deep cleaned . Then the same woman is trying to get me to sign into this Credit Company she brought me a statement saying in order to have the second part of my teeth cleaned I had to pay an extra $250 that it wasn't covered because they had used some of the money to get The pulp vitality test which I didn't even need. I said I couldn't afford to pay for the second half of the cleaning then and suggested that maybe I have to come back in January when my benefits roll over. But I feel really ripped off. ! I came in because my tooth is hurting, hoping to get it fixed, you pushed me into a deep cleaning and then told me I had to pay for it when I specifically told you I can only use my medical insurance and I can't pay any extra cash. So I left your office with my tooth still hurting and half my teeth cleaned! It's outrageous. You don't care about me or my teeth, you just want money! I think I will definitely report you to the Better Business Bureau and right reviews online and warn people away from coming to your office because they will not use your insurance, they try to double bill you on everything. Do not send me any bills! You charged me for the x-rays, and the exam, and cleaned half my teeth. I did not get what I needed from you and I left feeling humiliated and upset. No one deserves this treatment, especially a over 60 old woman who has a tooth that hurts. I've never been treated this badly by any medical place in my entire life and I hope I never am again of course I'll never come to you again! Now they have sent a bill for $270!!!! For only cleaning half my teeth, and not fixing my tooth, and used lots of my insurance!!!, I will refer them to my lawyer. I'll be looking for a dentist who can work within my insurance costs. I know there is one. My tooth hurts and I need two crowns