Panera Bread

I used to like Panera. Last time I ordered from there was o er a year ago due to the decreased portion sizes. I know that food is costly these days and it’s reflected in the increased pricing at restaurants. I expect that.,, but the monetary increase and the decrease in portions is overkill for the consumer. This is the smokehouse chicken barbecue sandwich I ordered today, I only ordered it because a co-worker was placing an order and I forgot my lunch… never again!!

Are you hungry? Panera Bread is always a perfect option. Not only does it offer a fantastic menu full of various items to choose from, but it also offers your favorite items. This was our fourth time visiting this location with grandma, and we love it. I've always chosen my favorite: the two-item combo: broccoli cheddar soup and a turkey sandwich. It might sound simple, but it's beyond amazing. Optional: You can choose a dessert, but it's not required. One more thing you must try is their mango smoothie—it's beyond amazing. If you live in Spring Hill or are just visiting, you must try this restaurant. You'll love it.

I live here locally and I have been to this location several times in the past two years and I’ve noticed the quality to continue to decline over the last 3 to 4 visits here. My dear friend was visiting me from Michigan and we decided to take Panera bread home for dinner after a day of shopping. We both chose a salad and proceeded to go home to enjoy our meal. We were very surprised when we sat down to eat that the salads and soufflé cups of dressing were only half full. It was barely a side salad at this rate without enough dressing to boot. My friend eats at Panera quite frequently back home in Michigan, and commented that "a half salad usually provides me with two meals at the Panera back home". We were also completely stunned on the skimpiness with the salad toppings, total night and day difference from the amount and quality, we both have received at other Panera locations. My sister was actually a manager at Panera for several years and remarked on the salads "not even coming close to meeting the Panera standard portion requirements". I then decided to check out some of the reviews on Google here and I’m completely stunned!!! Typically with any business the management/somebody, will comment on such negative reviews with an apology, explanation, and or attempt to right the wrong. I find it insane that the management/owner at this particular franchise really doesn’t seem to care about the quality of their food, Customer Service, customer opinions/complaints, much less the star rating for their location. I am a nurse and I work at a local inpatient hospice facility and I know for a fact, on the rare occasion that my manager receives a negative family/patient Google review, all staff are made aware of the complaint and it is a HUGE deal!!!! Completely unbelievable that all of these issues/complaints are not being addressed in some way shape or form! I will definitely be going to a different location next time I decide to have Panera.

TOURIST/LOCALS TRAP! What a horrible experience!!! My wife ordered a "Duo" (soup & half sandwich). The picture of the sandwich (on the wall) shows a really nice thick amount of chicken salad in it. We were called and picked up the food. I noticed that we couldn’t even see the chicken salad inside the sandwich, so I opened it and called the manager over. Her name is Kaley. I showed her the sandwich and asked her to look at the picture in her store. My wife’s sandwich literally had no more than a spoonful worth of chicken salad (see pictures), so I asked her if she can do something about it. To my surprise, the manager looked at me like I was crazy and said "OH WELL, THAT’S THE WAY WE MAKE IT". Please don’t support businesses like this that use deception to make money of you. I will never go to ANY Panera ever again.

I love this place. It’s like an old style coffee shop atmosphere where folks get a drink and do some work on their laptop. They even have quite a few tables and chairs outside with umbrellas for shade and folks are starting to sit there now that the heat has broken a bit. Their bagels are the best and I have tried bagels everywhere as I am a bit of a connoisseur of bagels. Their food of sandwiches and soups is also the best. Very tasty. I love the cold drinks and especially the sweet sour combination of taste. I usually mix several different drinks together so their selection of 6 different items of their own concoction turns out to be at least 12 different flavors.

I ordered a pick up to go order for my family today. I went in the store and noticed the cookies I ordered were not in the bag. I did mention it and the girl was kind and apologized. Once I got home I was mixing my families salads and was not happy that we got two huge chunks lettuce/romain that was not broken up.

Lots of campers just hanging out all the time so seating might be an issue during the busy times. Food is ok. They didn't call my name out like I expected so I guess it's best to just wait by the counter after you order.