Hot Topic

If I could rate higher I would. The service I received at Hot Topic the other day was phenomenal! I came in and Jaison and I had a good talk for a bit and I told him I was looking to change my style. I told him what I wanted to do and he understood it completely, as I was trying on different items I picked, he grabbed some other things I actually ended up purchasing! I would highly recommend this store to more people and highly HIGHLY rate the service I received from Jaison in particular.

I went to the Oakview location recently and it was such a pleasant experience! They had a full variety of items to choose from, sales were going on and the staff was incredibly helpful! They did not hover but whenever I had a question or needed assistance they were quick to help and very friendly.

Not a bad location. There’s a lot less to choose from than I’m used to. The button selection was lame and there wasn’t a whole lot of FUNKO options either. Definitely seen better Hot Topics.

Although their supply is sometimes low, I always find the cutest items and the best deals! The clerks are always professional and helpful. As for the Westroads location in Omaha, I will never go back. The management is poor in customer service, and they are extremely rude to all their customers. It is an uninviting store and they get constant complaints.

This place is just a typical "Hot Topic" store. Nothing great about it or nothing that sets itself apart from any of the other stores like this. Customer service could be a little bit better for the fact that they didn't greet us when we came in.

The store hasn't changed in 10 years still cool stuff that not badly priced. The guy behind the counter was very helpful and polite

I went to look at something on a shelf- it was disorganized and overcrowded- and an item in the wrong spot fell over. I put it back it’s other items and an employee came over and all he said was "give it here" in a rude tone, put it back in the spot it fell, and walked away. I also work customer service and I know to NEVER treat a customer like that.