Classy Beauty Supply

Got some aviator sunglasses and a shear holster for all my shears and combs. This place is amazing! Friendly, helpful staff, and lots of products and tools to choose from. As a pet stylist always in need of new clippers, shears, and combs, this place has everything I need! My favorite beauty supply store in all of Huntsville!

Despite my previous positive experiences at this store, which is conveniently located near my apartment, I encountered an uncomfortable situation during my recent visit to purchase hair and other products. Three women approached me inquiring if I required assistance. As I proceeded to examine the wigs, another woman approached me and inquired if I needed help once more. Subsequently, she discreetly reached for a stole and settled down to observe. This behavior made me feel uneasy, prompting me to politely depart and seek assistance at another hair store. It is important to note that my purse was small, and I was wearing a onesie and slides. I am uncertain why the staff believed I intended to steal. Consequently, I have decided to avoid returning to this store, as it was once my preferred destination.

I try my best to not go into the Asian owned beauty supply stores But when I do, I normally come to this store. The store is always fully stocked. The only thing that I have a complaint about is you can’t shop without being followed. I never come in with anything but my cell phone and my car keys, but best believe anytime you go into the store you will be followed, and it’s very noticeable.

The store was well stocked, but you can’t try on the wigs before purchasing. Everything has the anti theft stickers and the cashier (OWNER) was more concerned about them than me. I purchased $200 worth of items and will not return to this store.

I purchased a pack of hair from this shop. Once i opened it i realized the hair was a lot shorter and lighter than it appeared in the bundle—this might be normal as i do not shop for extensions often. The receipt said that all exchanges would have to be done within 14 days and that items must be returned as they were. I totally understand this policy—however i had only unraveled the hair some, noticed it was too short & folded it back over the cardboard, placing back in original packaging. I went back to she shop about 2 hours later—not to return but to exchange for a longer length. The manager refused and was very nasty—she kept repeating "i cannot resale i cannot resale". This is all she care about and not at all about her customers. I was polite—i even asked if they could possibly grant me a deal on the second package since they were unwilling to return the one i just bought. It was a complete waste of money and they did not care one bit that i couldn’t use it at all. Were nasty in their tone and unapologetic. Like i said—I understand their policy and have no qualms with it, and if they would have been willing to help me out this one time (as a first time customer) the next time i shopped there i would have kept this in mind and made sure to really do research on the item i bought knowing i would not be able to return it once opened. That being said, i like to shop someplace where the staff actually cares for the customers, and is willing to provide some grace in certain situations. I would not shop here again and would suggest African American women resort to buying their hair products online or from black owned businesses where we are not reliant on a commercial business that cares nothing for nurturing the business relationship they have with us. This is my opinion. They do have a great variety—but whenever you buy from someone you are also voting with your dollars and supporting their business ethics. I would rather give my money to someone who respects my money & values my service.

This is my favorite beauty shop in Huntsville! I love everything in and about this store!!! They have clothes, hosiery, hair supplies, awesome wigs, quality extensions and human hair and they also have a great makeup section! The workers are always friendly and professional when I go in! I’ve never had any problems and I’ve shopped here for 3 years!

The first time I went there I bought a wig. No one helped me but it also wasn’t busy so I was kind of annoyed. When I did get help the guy couldn’t get the wig for me because he was authorized too? So I had to wait even longer. Fast forward hated the wig (it was very much synthetic even though they swore it was human) but they go back and forth with customers on stuff so I was like whatever just won’t buy another wig from them again. I visit again around Black Friday to get a mannequin head with a stand and some other things to make a wig. One of the employees approaches me(I haven’t seen her since then) and says "there’s a beauty supply right down the street with actual deals" so I put everything back and go the Hair Queen Beauty and boy am I glad I did. My last and final visit was yesterday. I went to my favorite place first and they didn’t have what I wanted so I HAD to go here unfortunately. I was looking at the braiding hair and the old man looked me up and down like we were beefing. I just continue to look and find what I need they only had 6 packs of hair that I wanted. So I politely said "excuse me sir" to ask if there was more hair he did even look up at me and was like "what." I was caught off guard so was my bf because he was so rude the rest of the time and for what. I’m trying to buy more stuff from you. Anyway that will be my last time there. If you want a place where they are decent people and sweet staff there’s literally Hair Queen Beauty it’s 2 minutes down the road from there. You would think y’all would treat your customers better seeing as you have your own staff recommending them as well.