Aspen Dental - Fort Wayne, IN

Started new implant process. All of the staff has been great. Friendly, informative, and efficient! Dr Kurt Losier's procedure yesterday was so easy and efficient. At 24 hours out, barely any swelling and no further pain meds needed. I'm a happy camper!

Never go there again!! I went to Aspen Dental as they were "in-network" with my insurance company. Had a strange piece of skin in mouth. Went to their billing for a price out of pocket. They neglected to tell me that there would be an additional bill (under medical not dental) for the testing of the biopsy. Got an additional bill from Pathology (the test for biopsy) @ $ 1060.00....I contacted the Pathology company and they brought my bill way down (as if I had a in-network bill). I then contacted the Fort Wayne facility to see if they would meet me halfway on the cost of their mistake or knowledge of the miscommunication and they said there NOTHING they could do about it. No even a credit....I will NEVER use them again or suggest anyone to go there. I was at least they would have done something in Good Faith, but all I got was we can't do anything for you, unfortunately. Don't you love that word, unfortunately!

Clean and freindly but I was left sitting in the dentist chair for over a half hour after the dentist left. I only needed to talk to the finance team. When the rep finally came and got to go over Financing options for my dental work they only offered me a loan with 36% intrest rate. I have credit cards with lower rates than that and I have fair credit. Did not leave me feeling like I was in the best place for the work to be done.

I was so nervous about going here from some of the other reviews but I'm so glad I did!!! The staff here is so friendly and compassionate and they go above and beyond! I've been to dental offices where they do everything at your visit, tell you to check out and then say "that will be $400 please." Not here! They go over your insurance benefits and really try to help you use them the best way, I really appreciated the heads up on cost before starting! The doctor was so calm and friendly and the front desk people are a hoot!

I went to Aspen dental on coliseum blvd ft Wayne several years ago to have a repair done to my dentures. When I went to pick the denture up the whole grid under the denture was visible. A hole. I had to give it back then I didn’t feel it fit right. I went back to speak to the dentist and the denture tech came out and left the building! When the dentist came in she sat and didn’t even tell me her name! I had to ask. There was no effort to make me happy and was even told I shouldn’t go back to that office! When I repeated what she told me, with an office full of people, no response. A staff member followed me out knowing I was upset and hollered "have a nice day!" It’s run like a sorority house. When that particular office, Ft Wayne IN coliseum blvd, I may go back but not until then. Horrible experience.

Never have I had to have blood drawn when having a tooth pulled. They explained why as it helps with healing...ok but the first person to draw my blood was being walked through the procedure, which made me nervous. She couldn't get it, so after being stuck 3 times by two different people....it was not pleasant. Please don't have new people do a blood drawn.

ASPEN DENTAL ROCKS!! I 110% recommend them. DR. FLOYD IS AN AMAZING DENTIST, KATIE IS A GREAT ASSISTANT and AJIA is an AWESOME DENTAL ASSSISTANT. I have never experienced such thorough expert care from an entire team including everybody from the front office, to people in the lab. I had interactions with numerous workers and every one was as professional and friendly as a person could ever ask for. My first dentures did not work out (due to an error I made), but the team made sure I not only got a set I could live with but they got me THE BEST SET OF DENTURES I COULD EVER DREAM OF HAVING. I urge everybody who needs dental work to give ASPEN DENTAL a try because I believe they will do their very best to make you happy. Oh and these are not my first set of dentures, I have had dentures from several other dental offices and while they were nice THESE DENTURES FROM ASPEN DENTAL are magnificent both in feel and looks.