Long Beach Smiles Dentistry

Been coming here for years. Nice staff and considerate. I recently did a deep cleaning/irrigation/lasers with "Y" and she was the sweetest and most gentle hygienist I have met. I didn’t even need anesthesia. And yes her name is Y!

I had a great experience at LB Smiles, largely thanks to Liz, the hygienist. She made me feel comfortable throughout the session, always checking in to ensure I was doing okay. The clinic itself is clean and has a welcoming environment. Most importantly, I am extremely satisfied with the results. Liz did a EXCELLENT job, and my teeth have never felt cleaner. I highly recommend LB Smiles, especially if you're looking for a thorough and pleasant dental experience.

The dentists and everyone who works there is very friendly and professional. My only complaint is they need more reception. They have one lady handling it all and I’m certain she’s doing her best, but most times I call, I’m out on hold for 10+ minutes. Today I was on hold for 12 minutes and then it just said, "sorry no one is available for your call" called right back and someone picked up. They need a better phone system.

This was my first time at Long Beach Smiles with new hygienist Y, and she was great! Careful, patient, took the time to explain what she was seeing and doing and to thoroughly explain her recommendations. Dr. Chung was good as always, but on this visit, it was Y who had to do all the heavy lifting. She's a keeper!

I thought i was crazy and then i finally read reviews that match what I was feeling. My experience at Long Beach Smiles felt like being at a car dealership. I went in for a routine check up, was told I needed a filling and possible crown on my back tooth I was like okay but $1500. later because they said my insurance didn't cover the crown I needed, I was hesitant but they offered a deal for a new customer. I should have checked with my insurance first rather than later but now im looking for a new dentist and I paid $1500. for something I was covered for. I did find out that they use specific code that insurances will deny. Look at the codes and compare the service before paying anything. I tried to go back for a check up and was rudely met by receptionist, asked to sign form regarding billing before I went back and then placed in a room for 25 minutes. I just walked out and now I search of a new honest dentist

Let me start off by saying that I HATE coming to the dentist. I’ve had some rough experiences, especially with heavy handed hygienists, however, Long Beach Smiles Dentistry went above and beyond to alleviate my anxiety. Dr. Abdalla was amazing. I would even go as far as to call her the nicest and sweetest dentists I’ve ever had. She is super attentive, detailed when educating her patients, and makes sure to acknowledge what you are doing well. As simple as that may sound, that went a long way for me. She also made sure to acknowledge my anxiety as opposed to being dismissive. Next, I had my deep cleaning. I was scheduled with Y, and since this was my first cleaning in a while (yes I know, don’t judge), I was nervous about it. As ridiculous as this may sound, I actually enjoyed my deep cleaning. That girl has the hands of an angel and is incredibly gentle. She also went above and beyond to create an environment that was perfect for relaxation. She had the music going along with her defuser. My experience was so positive I made sure to sit in my car to write my review to make sure I did not forget. Y is nothing short of wonderful and I thank her for changing my perception of deep cleanings. As long as I’m a patient here, no one is touching me but Y! If you are anything like me when it comes to going to the dentist, this is the place for you. And make sure to schedule with Dr. Abdalla and Y. Thank you both so much!

I’ve been a patient at LB Smiles for years and have always received excellent care from the dentist and hygienist. Unfortunately, the billing department has been consistently unresponsive, and customer service seems to have declined recently. After my recent visit for a routine cleaning, I had to call my insurer myself to verify coverage since the receptionist was busy. Delta Dental confirmed the services were preventive and should not have been subject to a deductible. Although another staff assured me I’d be refunded, I’ve yet to receive that billing refund. If you’re considering this office, be aware that while the dental service is great, the administrative side may cause unnecessary stress and frustration.