LZ SPA

📍 Korean saunas in Universal City

LZ SPA

6.1

LZ SPA is located in Universal City (Usa). Featured in the korean saunas category, it has a rating of 6.1. Check all the details here.

Features and services of LZ SPA

Service options

  • On-site services

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Amenities

  • Toilet

Payments

  • Credit cards
  • Debit cards

LZ SPA is in position 4 out of 5 in korean saunas in Universal City

Customer Reviews

★★★★★
★★★★★

LZ SPA has a rating of 4 out of 5 based on over 75 reviews on Google

Selina Fernandez

I would not give this place a single star but it does not give you any other option! This place needs to be shut down! Don't spend your money here! I have been to this place previously, it must have different owners now. The ladies don't speak English nor do they understand what you're asking for. My friend and I were in a single room and the two ladies walked in screaming at each other in their language. After I realize that they were not going to stop bickering, I had to tell them to be quiet because we were expecting a relaxing massage. One lady mumbled something under her breath and the other one said sorry. My massage was very uncomfortable because she was going very fast. We were supposed to get a swedish massage and I don't think they understood that either. She asked me if I was fine and I told her she needed to slow down! I don't think she understood what I said. I should not have given her a $10 tip. This was the worst massage I have ever had! Don't expect a calm, relaxing experience!

Selina Fernandez ☆ 1/5
V S

Best massage ever! Su Ge is very beautiful. Her figure is excellent. She looks in her mid-twenties. She is very patient. The service is top-notch.👍

V S ☆ 5/5
Billy Havlic

Before we got the massage we had to pay which is not a problem. I gave the lady my card and she said they charge $5 to use a card. Ok fine. I get the receipt and add $10 for a tip. Me and my wife finished with the massage and as we walked out the door 2 of the ladies that work there ran from the back and started shouting tip tip tip over and over again. I said I already gave you the tip she kept saying tip tip. I showed her I only had $6 in my wallet. I offered the $6 but they didn’t want it. They then pulled out the credit card receipt and had me change the tip I already left them to a larger tip. I don’t think this place will get repeat customers. But I’m sure they don’t care. Probably just a money laundering operation anyways.

Billy Havlic ☆ 1/5
Julissa C

I guess same experience as most. I was given the price of 60 over the phone for deep tissue I go in and there is a sign $80 for the HR for deep tissue, I told her I had called and she mentioned that it was 60 and she said oh yes and leads me to room to get the massage after...she ask if I pay card or cash I said both she said how much for the tip. Usually there is a part on the receipt I placed that myself so I told her I was paying her tip cash and she then she told me it was 80 and I told her the same again and was like know what charge forty on card and I'll pay rest cash I paid the full 80 and tip probably won't go again do to lack of price communication. Felt scammed to be honest was not expecting that. Other than that she did a great job her tip would have been bigger considering she was honest about prices.

Julissa C ☆ 3/5
Angela Whitt

My husband and I have been twice so far for couple's massage. We are both pretty picky about our massage therapist. Usually it feels like folks are just rubbing lotion on you with no depth. Both of the therapists are incredible. My husband has had both of the therapist there and says they're equally good. We plan on going again and again. Last night we had a massage that might've been the best massage of my life! 10 out of 10!!

Angela Whitt ☆ 5/5
Bernice Roman

I scheduled a 90 min. Massage a week in advance for my husband as a father's day gift and I called in advance to make sure everything was good to go still 30 mins prior to scheduled apt. A lady told me only 30 min slots were available and she could not do the 90 min message. I was very upset and asked for her name and she said she didn't know her name, I also asked for the owners name and she said she did not know the owner's name either. Very bad business! I would not recommend this place to anyone! Very horrible and unsatisfied experience! Go elsewhere!

Bernice Roman ☆ 1/5
kristina roberts

Massage itself was okay but I had to keep asking for more pressure and when it came time to pay, she was trying to negotiate the tip with me to match what my friend tipped her massage therapist then charged me and extra $2 for using credit card machine. I tipped what I felt was earned based on my experience. Won’t return.

kristina roberts ☆ 1/5

Information about LZ SPA

Address

LZ SPA is located at 12000 TX-1604 Loop, Universal City, TX 78148, United States

Phone

The phone number of LZ SPA is +1 210-701-8575

Website

The website of LZ SPA is: lzspauniversalcity.com

Business Hours

Monday: 09:30–21:30
Tuesday: 09:30–21:30
Wednesday: 09:30–21:30
Thursday: 09:30–21:30
Friday: 09:30–21:30
Saturday: 09:30–21:30
Sunday: 09:30–21:30

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