The Spa Gallery

As soon as we walked in The Spa Gallery the staff was very helpful. They got Kelly to help us. She was so nice and informative. She paid attention to our wants and didn’t try to upsell us which we appreciated very much. We still checked out the other hot tub places in Springfield before settling with TSG. Scott was also very helpful in our calls, emails, and text. The delivery guys were awesome and very patient getting it in and set up. It was a pure delight doing business with them from start to finish!!!

I have never met a more friendly professional group of people in my life did not buy a hot tub there. But when I'm in the market for sure, I'm going to deal with them, they were so helpful in helping me with my technical problems on my p. H in my existing hot tub and sold me the least expensive. But most user-friendly product. I absolutely love these guys.

We recently purchased a spa from Scott and Kelly and the service was superb! From the purchase experience to the set-up and installation, everyone was great to work with and we highly recommend them if you are shopping for a hot tub.

Great place to get a hot tub. Awesome location and fun to shop at. The only thing better than the cuteness of the store and selection is the amazing people working there. Kelly is so knowledgeable and has the funnest personality and Scott is the nicest and most personable guy I've met. To top it all, the service is out of this world great. I wouldn't buy a hot tub anywhere else.

My wife and I had a very good experience, purchasing our hot tub from The Spa Gallery. From the beginning, they were kind, helpful, and never made us feel pressured to buy any one particular type of model. They were also able to accommodate putting my hot tub on my back deck. Because our upper level deck had no stairs, they had to utilize a crane. Everything went smoothly and as promised. All that said, we highly recommend Scott and The Spa Gallery.

We love our hot tub. It is very low maintenance and easy to take care of which is exactly what we were looking for. We have had it for a year now and have had no trouble whatsoever. Would highly recommend.

We purchased a hot tub a month ago and couldn’t be happier. Scott and Kelly were great to deal with. We had been to other dealerships, but chose The Spa Gallery because of the way we were treated. It was never about upselling, it was about what features we wanted and what tub was best suited for us. The tub was delivered, Nate and the crew working with him did a great job and Nate answered every question I could think to ask with patience even though I’m sure he had another delivery he needed to make that day.