The Ritz-Carlton Spa, New Orleans

Very elegant hotel with amazing service. Nice Christmas decorations.

I’ve always dreamed of coming to a Ritz Carlton Spa and it was everything I expected plus more! The art, the ambience, the great customer service was all top tier. The massage rooms are so beautiful and comforting. And my food from the Spa Cafe was delicious! Everyone really took care of me and made me feel so welcome. I spent 4 hours here and my attendant Maria was the absolute sweetest!!

I came here for a conference and my wonderful sister booked us a spa day and boy oh boy was it the best spa experience! From the way the staff communicated to ensure everything flowed smoothly .. to Linda C.’s warm southern hospitality- it was like an orchestra to the service we received from Star and Isabella. It was so awesome I came back a second time and had an amazing experience with Neka and Yen. Neka was great at anticipating my needs- for example I asked for water as I had a slight cough and she came back with water PLUS peppermint tea with honey before my service started. She was so personable and professional. Yen was able to accommodate my last minute request for a service - again with unpretentious relatability. I would fly here again JUST for this experience.

Amazing experience!!! I’ve been to a bunch of spas and have had a lot of massages, but this topped the cake. My only regret is scheduling 50 minutes instead of 80 minutes. The lounge area is minimal but nicely done. The staff were great as well! I was able to book online, but it would be nice if you could select a specific Technician. Overall, I enjoyed the entire experience and can’t wait to book my next appointment!

Another great stay at The Ritz New Orleans. The staff is so great!

Let's start by saying this was 1st encounter. I've wanted to stay at the property for some time now and why not in NOLA. This was absolutely gorgeous and wonderfully fragrant every where. Check in was seemless although the generated key through the app doesn't work as promised. The room was clean however small issues did arise. Being locked out assuming the key would work on my mobile was highly inconvenient. I had to wait for security to let me in. The remote for the TV was not working correctly unless you stood or held it a certain way. The spa, Chanel was wonderful in explaining the amenities and services. The dining, Lateria was an awesome hostess and went out of her way to make us comfortable and give us everything we needed. The hottub/jacuzzi was disappointing along with the pool with non working jets. There was construction going on with saw dust and noise as I tried to relax and the inside of the jacuzzi was visibly old. Definitely needs an upgrade. The check out was easy and when I explaining the issues, I was granted free breakfast. That was very nice.

Very clean. Everything was in good working order. I enjoyed my body treatment then the sauna, steam room, pool and whirlpool. Ate at the cafe and it was delicious. Will definitely be going back soon. The snacks and champagne were delicious as well.