Spa at Harrah's

Older facility and friendly staff. But I got a 90 minute massage as part of a package and they tell you upfront it'll be 80 minutes with 10 min prep. My therapist started 10 minutes late and ended 10 minutes early. So you don't really get the amount of time you pay for.

My sister and I came here on a whim while in Vegas and I am so so so glad we did. I saw Laura for a sports massage and when I say she truly changed my life... I've had debilitating pain in my shoulders from knots since February and in one 50 minute session, Laura worked them out of me and I'm pain free for the first time in months. I have seen 5 different massage therapists since this pain started and none of them gave me even temporary relief. If you have knots in your shoulders, go see Laura! I will definitely go back every time I'm in Vegas. And Laura if you see this, thank you!!!

I went to the spa for my first ever massage while my husband was at a conference. I left feeling so relaxed. My massage therapist Katie was AMAZING! She worked out all the kinks in my shoulder, which had been bothering me. I will definitely be back!

I was in town for a friend's funeral and needed a little getaway from planning. The staff here were just incredible. Maribel organized an incredible experience with a mimosa at the end and I just was so grateful. Jason knows his stuff and after deep tissue, Susanne gave me the best facial treatment I have ever had. Super appreciate the expertise and calm vibe here. Must needed and I really loved this experience.

Came here with my girlfriends for a Spa Day. We arrived at our scheduled time, paid for our services (massage), and waited for someone to take us to the backroom. I wish I remembered everyone's names that helped us. From the front desk, the workers in the back (who took our photos), and my massage therapist, thank you for your customer service. Everything was perfect. My girlfriends and I enjoyed the hot tub, steam room, and sauna. We also enjoyed a bottle of champagne. A great and clean spa. I will definitely return.

My friend and I went Harrah’s Spa March 8th for facials and massages, it was cut short due when if found slimy MOLD . The services were average and we were hoping to enjoy some time in the spa afterwards. I should have just skipped the shower and went to lunch, instead I went to the showers and was so disgusted by the amount of mold ringing the shower stall. I proceeded to the next two and was even disgusted. I told the three people at the front desk about the mold and showed them pictures. They were surprised and disgusted, and gave me an contact information for Sparkle the spa manager, Shortly afterwards I sent an email with pictures and stared my concerns about the facial equipment being cleaned, since they didn’t clean showers. No response, then hours later I texted. If I were aware of this issue I would have responded immediately or called the number the reservation number was under. Instead, three days later I got a lame email response that the issue was investigated and it was not mold but missing and discolored grout. I know the difference between mold missing grout. There was no response about cleaning the facial equipment on a regular basis. Im not sure I would have believed her anyway. I was supposed to get a refund for the services, but it’s been 10 days since the email and $560 has not been credited to my credit card. I won’t even go into the OSHA violations. Look at the pictures and let me know if this is MOLD or missing and discolored grout. THIS SPA HAS MOLD THAT WAS NOT NOTICED BY STAFF FOR WEEKS!

I got the facial half off on Groupon, and added extraction. Carol was my aesthetician, and she was very nice and knowledgeable.