Planet Fitness

The Toilets in the women bathroom are not clean regularly. IM CONFUSED ON THE SHOWERS! They some times work is what I was told. FyI Men's bathrooms does have hot water.

Great customer service! That really won me over. Will, the receptionist was very helpful on 10/11th and on 10/12th. He was very patient, kind, and took the time to explain everything. The other, equally important decision that won me over was the plans option. The Black Card Plan was reasonably priced with great features, like bringing a guest any time, tanning, and massage. The showers, lockers, and toilet stalls were big and clean. Plenty of equipment, and different kinds, plus it was very clean, open 24 hours, able to use membership at any Planet Fitness location, and I like all the TVs.

Was a terrific gym until 12/3. All the machines were perfect and felt amazing. My only complaint were that the leg curls and leg extension machines had a bit of unevenness on the pads, but that was ok. Then, they decided to replace most of the amazing machines with the suckiest matrix machines I’ve ever used. Super awkward and weird on your joints, and whoever designs them knows nothing about the human body. Super frustrating when you’re progressing very well on a program in the gym, just to have more than half the machines you use swapped out for suckier ones. Only reason I’m not giving 1 star is because of the friendly staff and cleanliness

I love planet fitness. I really love that they have several Smith machines and I can pretty much get on one whenever I work out. I am a 70 year old woman doing strength training and they have everything I need. Also, this location is perfect for me.

The Broken Arrow location is very welcoming! The club is extremely clean and well-maintained. The general manager, Zach, does a fantastic job keeping the club in excellent condition and consistently goes above and beyond for his members. This is truly one of the best clubs around!

With the amount of money they steal from you, you may as well go to a nicer gym and pay a little more. I’ve reached out countless times over random charges to my card from Planet Fitness. They are somehow charging my checking and my savings. Anywhere from 16 dollar charges to 69 dollar charges. Sometimes up to 3 different dollar amount charges in one month. They have gone out of their way to not help me figure this out. I don’t live in BA anymore, and everytime I try cancel my membership I’m told I need to come to the gym location to cancel. Seriously, go elsewhere. It’ll save you time and money.

Been out of the country for several years and happy to be back and rejoin Planet Fitness. This location is clean, equipped, and has great customer service. The only issue I have is the WiFi seems to not work very well. I can’t even pull up my scan in QR code when I am connected to PF WiFi. Cell signal at the entrance is ok but pretty bad inside the gym. The WiFi is a minor issue but maybe something to look into. Overall a great facility though.