KPOT Korean BBQ & Hot Pot

Amazing experience! Had a great Valentines Day lunch with my girlfriend here. I do recommend calling ahead but if you're ok with waiting, they have a bar with great drinks! I am someone that is skeptical where they make you cook your own food but this was a great date. The food options were superb. Check them out!

Huge shoutout to Bobby for the excellent service tonight! He checked on us often, explained things patiently, and kept everything running perfectly. He really made our KPOT experience even better. Thank you, Bobby! definitely will visit back!

I recently had the pleasure of dining at KPOT Korean BBQ & Hot Pot on Carpenter Road in Ann Arbor, and I must commend Jasmine for making our experience truly outstanding. From the moment we were seated, Jasmine greeted us with a warm smile and a genuine enthusiasm that set the tone for our meal. Her attentiveness was impeccable—she anticipated our needs before we had to ask and ensured our table was always stocked with fresh ingredients and beverages. What stood out most was Jasmine’s deep knowledge of the menu. As first-time visitors, we were unfamiliar with the ordering system and the variety of options available. Jasmine patiently guided us through the process, offering insightful recommendations tailored to our preferences. Her ability to explain the dishes and suggest pairings enhanced our dining experience, making it both enjoyable and educational. Throughout our meal, Jasmine maintained a perfect balance of professionalism and friendliness. She checked in at just the right moments, ensuring we had everything we needed without ever being intrusive. Her positive energy and dedication to excellent service were evident, and she made our visit memorable. It’s rare to encounter service that elevates a dining experience to this level, and Jasmine’s exceptional care and attention to detail truly made our visit special. I wholeheartedly recommend requesting Jasmine when dining at KPOT Ann Arbor; her service is a testament to the restaurant’s commitment to excellence.

First time and it was amazing! I had lunch there today with one of my girlfriends for my birthday and we can't wait to come back. Our server Lily, fantastic! She was great from start to finish and so positive, happy, which added to the experience as a whole. All of the other staff we interacted with were wonderful as well! Food, zero complaints. Experience, beyond expectations!

Went to Kpot the is an all you can eat Korean BBQ and Hotpot . The flavors are amazing but the attention by our server Daren was horrible . We told him it was our 1st time here , he didn't bother to explain us how the all you could eat worked , didn't mention about the bar for sides and desserts , didn't refill our drinks and when we asked him for spoons for our soup he made a gesture of being bothered and he didnt explained how to operate the table top burners to cook our food . He spend a lot of time at the table next to us but didn't check on us. We received better service from the bassboys who don't get a share from tips . The bass boys were asking us if we needed anything and got us what we needed , they even pointed that there was a bar with sides, fruits and desserts . We tipped 20% each of the bass boys who offered us with and excellent service , we were seriously thinking of not tipping Daren based on his service. He was prompt to point out the tip section when we paid the bill on his hand held device , left him a 10% tip but honestly he didn't deserved it. So sad that a place that has great food has servers that offer such a bad experience for customers.

David was amazing! We had never been and he gave recommendations and showed us what to do! We got refills fast and food was so good! The food and atmosphere was great. Highly recommend

First time visiting this Kpot location and cannot say I will return. First, we order our meats and veggies. The busser brought our food to the table and put a plate of raw meat ON TOP of my eating plate... Ok, fine... I didn't need the plate I guess. Then, while eating, our waitress (cannot recall her name but she had really long braids) barely checked on us. The grill burned before she came over and we were out of water for more than 10 minutes. We looked around to see her by the front door chatting with other workers. It was so hard to wave down the waitress, we kept looking around for assistance but no luck until another waitress came to our assistance, and changed the grill for us, twice. Overall, we did not have a great first impression here but maybe it is an off day. Check it out and judge yourself.