Gen Korean BBQ House

Omg.. bad bad bad.!!! Worst Worst Worst!!! Don’t go this place.. so bad!!! Service was horrible bad. Worst place Worst Service. When they got ordered and they disappeard never came back right away. Super Slow !!! takes more than 30 minutes. And brought up to table with only one pieces of meats. then left. Service, their Management totally not organized. Fire was so weak so we can’t cook faster we want. We ask them need some bigger fire they said this is maximum. Whatta Horrible!!! So we ask move table. After we moved But their services still same. Very Lazy !!! Super slow never coming back faster. We felt so hunger while seating table. Table was only full with the rice bowl and Salad, but No meats on the table. Also their Meats are all Junk with fattty ffat. No marbling meat. So hard to Chewing and we can not eat because it’s so hard and so rough. That meat taste like leather. Their fatty meats came up every time we ordered still the same bad. Nothing good!!! we can’t see good quality at all. It’s really bad so we can’t eat. We ordered hot Soon-Tofu that came up with no tofu inside it has only soop base with one piece of bezzy. No Tofu inside bowl. It was like hell hell hell yesterday. Really Hell place here.~~~You must regret here when you come at Gen Korean bbq at Huntington Beach on Beach blvd. ( South of Edinger )

We love coming here! Staff is super friendly and it’s such a great family place. And best of all the food is so good!

I haven’t been here in a long time, and this used to be one of the original locations before they started opening everywhere. My sister originally put me on this place because of the green tea salt, which I still think is one of the better parts. We came for the lunch special ($21.99), and honestly… not worth it. The beef belly had way too much sauce — it tasted like straight fat and sugar. The people I was with liked it, but it wasn’t for me. I ordered brisket, and it came out in thick, stacked chunks that were basically frozen together. I had to wait for it to break down and peel the layers apart before cooking. Easily one of the worst briskets I’ve had. Overall, the meat quality was bad and everything was bland. Even the prime steak made my friend’s stomach hurt, and we cooked it thoroughly just to be sure. Sides didn’t save it either: Japchae had a little flavor at first, but once you ate anything else, it tasted like nothing. Kimchi fried rice was very bland — some weird drizzle on top that didn’t help. Korean sweet pancakes at the end were good. The little mango dessert with sauce was just okay. This place feels like it focuses more on having lots of options rather than good-quality meat. It’s probably fine for people who want to eat everything except Korean BBQ and don’t really care about flavor. But for me? Not even worth the lunch special, and I wouldn’t come back.

I’ve been a loyal customer of Gen Korean BBQ for years and regularly visit the Fullerton location, where I’m always treated with respect and receive excellent service. Unfortunately, my recent visit to the Westminster location was nothing short of appalling. From the moment we were seated, the experience spiraled downward. The utensils were filthy, the wall next to our table was visibly dirty, and it took an unreasonable amount of time for our server to even acknowledge us. When our grill shut down and began emitting a strong gas odor, we raised the concern immediately. Instead of handling the situation with urgency and professionalism, the manager on duty Raul, who admitted he was from a different location—simply said he would "get our server." When I asked Raul about the poor service, I was shocked by his lack of accountability and his unapologetic attitude. Rather than trying to resolve the issue or show even a hint of concern, he became defensive and confrontational. It was clear he was more focused on protecting his pride than addressing our legitimate complaints. Now I understand why this location is struggling. I sincerely hope David Kim and the executive leadership at Gen Korean BBQ read this, as I intend to share this experience with corporate and across multiple platforms. A brand is only as strong as its weakest location, and Westminster is in desperate need of attention. Cleanliness, service, and basic hospitality should never be optional, especially when other locations are setting a much higher standard. Raul should be fired!

A++ will be returning in the future with more KYT Dental Services staff members to enjoy the fantastic food, outstanding service, and inviting ambiance. Our entire team thoroughly enjoyed the experience and looks forward to coming back to Gen Korean BBQ House!

WORST GEN LOCATION BY FAR! if you like to get scammed, this is the place to be! Let's start by upselling you on the premium meats, They say they have everything on the menu but when it comes down to ordering those "premium meats" they're out of it or don't have this or that etc etc. so what was the point on upgrading?? I've had their wagyu before at many many other locations. (perks of being a truck driver) The Wagyu beef was pretty much brisket at this location and the beef tongue is no longer on the menu????? ???????? ?????? ???????? So you're paying an extra 30$$$ for two meats! Since 3 of those other meats are a 1 time per. person.... My waitress Olivia also upsold me thinking it was also just a 20$ upgrade but in reality when I got the check. It's DINNER PRICE +$20 which equals=$50 plus tax $55 Then they said they had a promotion on beer pitchers and that was a lie, ended up being $80 ... lol Lunch break became a Ruth Chris Steak dinner. Unbelievable! Manager was also in on it and coordinated the whole thing, conveniently sends Olivia on break as I was about to pay. As they giggle like high school kids behind the counter. This location has lost my business for good. Thursday 12:00pm (Noon) October, 2nd

Food it’s always good. I’ve been here a couple times the last time the service was very bad. Our server took our order never came back. Meat kept coming to the table, but we had no sauces or drinks and had to repeatedly ask to get Tj