Bonchon Tempe

This is an extremely long overdue review. I work walking distance from this Bonchon, and as a result I'll visit maybe once a week or more. (I know, in this economy?!). The staff is always extremely friendly, willing to accommodate my request for a knife every time I eat and have even gone so far as to now my order has been memorized by the staff. I just really enjoy not only the food (Lunch strips, spicy with coleslaw) but being able to just have a nice conversation while sitting at the bar eating. If you're on the fence for good spicy fried chicken, visit this location. If you're looking for good environment and friendly faces, visit this location.

We ordered from them before through DoorDash as a pickup. Food was amazing and our first time trying this restaurant. This last incident we got the 11.99 special and the chicken was so old. My mom did even eat it in fear of getting sick. Hailey, the server was rude and had a nasty attitude.

​We stopped by BonChon for lunch, and it's clear what they do best: wings. ​They truly know how to make their signature dish. The wings were nicely crispy, perfectly sized (not overly huge), and the Korean-inspired flavors were really satisfying. While they might not be the absolute best in town, they are definitely worth ordering and a great feature of this restaurant. ​Some of their other menu items might not be "restaurant level" quality, but I don't think that's what you should expect here. For a quick, tasty lunch—especially if you're craving excellent crispy Korean-style wings—this place delivers. ​We had a good experience and would definitely go there again.

Came here a couple years ago and the food was not good. Went back today because I thought maybe, with all the reviews, the chicken had gotten better but no. The legs were either old or fried so hard they appeared to be old. It's difficult to make a chicken leg dry but all 4 of them were and fried extra extra hard. Definitely not the Bonchon I used to have in CA. Never again.

I wanted to share some feedback from my recent visit because I truly enjoyed this place. The food—especially the chicken—has always been a highlight, and I’ve had great experiences here in the past. However, during my most recent visit (June 25), I noticed some changes in the service that were a bit disappointing. The new staff member at the entrance didn’t seem as welcoming or guest-friendly as we’ve experienced before. While I understand she may still be in training, I believe the responsibility falls more on her trainer or manager to ensure she’s well-supported in providing good customer service. There were also some service-related issues: • Our food arrived, but we had to ask for utensils and plates. • When it came time to pay, the pen was left on the table without explanation, and we weren’t sure how to proceed with signing. • A staff member working in both the kitchen and serving area seemed quite defensive when I politely asked if the air conditioning was working in the back. I simply mentioned that it felt cooler near the entrance, but instead of a calm explanation, I received a lengthy response about the weather, which felt unnecessary. I was smiling and speaking politely, and just hoped for a simple answer. No extra place for the chicken bones. In addition, even something as basic as steamed rice need to wait 30 minutes , which was surprising, so we skip this. Please know that I’m not writing this to criticize or degrade the restaurant. I genuinely like this place, and these comments come from a place of wanting to see it maintain its quality—especially in terms of customer experience. For now, I may opt for takeaway instead of dining in, but I do look forward to continuing to support your business.

This restaurant is fantastic!!! We went in December, and there were some nice Christmas decorations up. There was even a fun photo booth! The food is amazing! Everything is so good; you need to try the zucchini fries! The bonelss Chicken wings are unbelievable! All the sauces are delicious, especially the soy-garlic. The staff is super friendly too. 10/10 would recommend this restaurant. *Prices are a little high, but the value makes it worth it.

While still a great stop for some great food I felt a few of our items were over cooked this time. My bao buns while flavorful the meat could’ve been cooked a tad less. It was a bit tough to chew. The potstickers were amazing with half and half of the sauces. My bibimbap spicy and delicious. Service was good and Amy delay was addressed. Vibe is pretty basic, but welcoming and enjoyable. Prices fair for the amount of food you receive.