Tous Les Jours

My dear Luke you’ve been such a sweet soul thank you for being so patient and kind. I was so nervous to try matcha but you encouraged me and I loved it. Thank you for making us feel like a person and not a sale.

A very Cozy place with self service except they will help you if you want to buy a cake. Light and airy milk bread was good. Sliced bread was average. Chewy and fluffy melon /strawberry flavored bread with cream were refreshing. Croissant with strawberry and cream was ok. Overall bakeries we tried were decent. Do not feel welcome at checkout and they just opened, it wasn’t busy staffs need to retrained in customer services area.

Great items, I will say it would probably be a better experience earlier in the day when stuff is still available. I walked in around 5:30pm and found most of the bakery was sold out already. I was able to get a loaf of milk bread and 5 slices of cake for my family to try. I will say the cake is phenomenal, the sponge they make is the perfect texture and whatever flavor you prefer will be great. I just had the milk bread for breakfast and just one slice by itself is very filling.

Lovely bakery with tasty treats! Thank for excellent service and warm hospitality!

The pastries are very expensive; I overheard one of the other customers complaining how the prices have gone up a lot since the last time they were there. They do have a very diverse selection though, which is nice. The atmosphere is pretty nice too.

I am happy that I found this hidden cafe in Hoffman Estates!!! Their croissants are amazing and the coffee is delicious. I like their style, and If they had some tables outside, it would totally look like french cafe.

Review: Extremely Disappointed by Manager's Behavior (Long-Time Customer) I have been a loyal customer of this bakery for **many years**, consistently buying your pastries and cakes. Today, however, I had an experience that has soured my opinion and left me incredibly disappointed. My order was a mango cake, and I was in line right after another customer who ordered the exact same item. I observed that the customer ahead of me was given a **fresh cake from the back freezer** (which is expected for quality), but when it was my turn, the older woman, who I assume is the **manager**, immediately handed me the **display cake from the front refrigerator**. When I politely asked for a fresh cake from their back supply, just like the previous customer received, the manager refused to address me directly. Instead, she began **scolding the young girl in Korean language to give me the front-shelf cake. She couldn't even make eye contact with me as she insisted on handing me the inferior, displayed product. I felt that I was being intentionally given a less-than-fresh cake because of my non-Korean background. I initially took the cake, but the quality of the display cake was clearly poor—the mango fruit already had black spots. I returned two minutes later for a refund, but the manager had left. Thankfully, one of the younger girls behind the counter immediately understood the issue. After I pointed out the spoiled fruit and stated I did not want the display cake, she quickly and kindly retrieved a fresh cake from the back for me. I shared with the young staff member that I recognized the manager's actions were wrong and felt like I was being treated unfairly, perhaps because the manager thought I "would just take the bad batch and won't say anything about it." I truly feel bad for the two girls who were working. They seemed visibly embarrassed, ashamed by their manager's behavior, and I believe they provided excellent customer service to rectify the situation. This manager's discriminatory and dishonest treatment of a long-time customer is unacceptable. It’s a shame that such a beautiful bakery with good products is being let down by the unprofessional and poor ethics of its management. I hope the owners address this behavior immediately, as it is damaging the reputation that the excellent younger staff are working hard to maintain. I want to thank the girls for saving at least a small bit of my experience. I am not sure if i still give them my business. *** new place we found, to buy cakes and pastries, visit PARIS BAGUETTE instead. Try their mixed berry cake and mocha cake. Not too sweet and very delish! *** this bakery tous les whatever is not very welcoming if you're not white or Korean, just be warned. I am not giving them any of my business.