Horseshoe Council Bluffs - A Caesars Rewards Destination

Stopped in to check out the Council Bluffs casino. No jackpots for us this time, but the place was very nice and clean. We ate at the JB Café and the food did not disappoint! Shared a Reuben with onion rings (seriously so good—not thick battered) and ordered a pizza that was delicious. We even took leftovers home. Great food and a nice stop overall.

A very nice hotel and casino we ate here a couple times for lunch as we are not big gamblers and we lunch 2 days in a row at a place called JB's Cafe. The food was excellent. The staff was excellent. The atmosphere was outstanding and the prices were unexpected. They were much lower than we thought they would be for what food you got. The food was excellent and it was an excellent amount of food usually too much to eat.

I've had my players card for 4-5 years. I don't play often because I was busy selling Kirby Vacuums. And life. What's the point of having loyalty to a business that doesn't care. LGBTQ+ friendly? That's a joke.

They have some New machines which make it much more fun now. Evening time seems to be when they're the busiest so if you're wanting to go without a big crowd, mornings and afternoons seem to be the best time to go.

My last experience here Sunday night might have been the final nail in the coffin. It's sad to see one of my favorites fall. I went inside to inquire about a show in December at the Whiskey Roadhouse that I wanted to secure hard tickets for. Apparently I will have to wait the day of the show which means I'm taking a chance that the show will be sold out. Unfortunately a lot of comped tickets will go unused. I do spend quite a bit there I just don't like to use rewards cards or whatever they're called. While I was there I figured I would play a little. Well that didn't happen. It was almost like the universe was telling me not to step foot in the Horseshoe again. The Roulette table was so crowded that I didn't even attempt to buy chips. Then the Wheel of Fortune machine that I was waiting to play close to the main entrance was having issues. I finally hit the call attendant button from another machine and someone did show up right away. But it slowed down play for the three players and I finally just decided to leave. Overall a huge disappointment all around. Thank goodness there are 4 other options to choose from in the Omaha/Council Bluffs area that can be more accommodating.

I spend a lot of money here at the horseshoe , the last 3 times I went I spent over 1000$ Collectively , And out of that thousand dollars, I didn’t get not one bonus mind you are not betting really high, The incentives here are really kind of going down. There’s almost never FreePlay and even as much as you put in the FreePlay goes down that just doesn’t make any sense, I’m really disappointed in my last few experiences here and question if I should even continue to go , Especially when there’s better casino in the area at this point! I’m a diamond elite member, I never even hear from a host! Riley rockenbach.

This place is the first casino I won anything at. Has wide variety of games to play. Offers free soda and coffee and ice. Clean bathrooms. Helpful staff. Fun environment.