House of Hair inside the studios of RGE

I LOVE house of Hair!! My friend referred Jess to me almost 2 years and am so thankful that I found her! Though all of the hair stylists are amazing and SO kind. There’s so much positivity in the salon from the moment you step in. They are very punctual and the salon is beautiful. If you are in need of a salon I highly recommend trying House of Hair!!

I have been going to House of Hair for several years now. I have to say, it feels like home! Jess, the owner is my hairstylist and she is amazing! She’s fun and full of life! We talk about everything under the sun and it feels like we’ve known each other a lifetime. The salon itself is very clean, beautifully decorated and makes you feel special. I also am a client of Maria. She is my nail and eyelash extension gal. Just like Jess, it’s like being with your best friend! You become " family " at House of Hair! If you’re looking for a change or just need a new place to become gorgeous, then House of Hair is your place!!!! .

House of hair is by far the best. I was referred to Jess over 5 years ago and it was the best decision I made. Not only do I love my stylist I love the experience. You are pampered while you are there. I highly recommend House of Hair!!!!

Sara O'Grady is the best!! We have been working on my hair to make it healthy after years of box color and neglect. After a few months of her treatments, colors and trims my hair is the longest and healthiest it's ever been! She really cares about the quality of your hair and making it and you beautiful! Sara thank you so much for all the hard work you have put in! I look forward to every appointment!

Love Jess the owner she always does exactly what I want. I love the way she does my hair color and cut. I always get so many compliments with how my high lights look. Salon is so cute inside and VERY clean.

Love Jessica! So glad I found her when I moved to RI. I only go twice a year to get a trim and freshen up my hair and every appointment has been great.

Be VERY careful when coming to this salon for hair extensions. I was so over the moon with joy when I was told that they last 1 year and that they’re not that hard to take care of. The owner told me otherwise to cover up tracks when I brought my concerns to her. I was also told about the regular adjustments after the fact. Still no big deal, IF they actually lasted. I have had short hair for a decade so this was actually something I was incredibly excited about. I almost cried when they were first installed. The verbal promises sounded too good to be true and I should’ve listened to my gut. Instead, I went ahead and spent $1215 on the whole process of color, hair extensions and application. This is where things went sour..... Within one week, pieces were already poking out and detached. I had to return to get them fixed not even a whole week later. The stylist sewed them on more to further reinforce them (?). Not even a week later, things were even WORSE. Tracks were sagging left and right and my stylist wasn’t available until the following week. So I was stuck hiding out at home until they got taken care of. I have a literal loop of track hanging on the back of my head making the length so uneven it’s embarrassing. This was after only 6 days of getting them "fixed." My income is directly tied to my appearance so this was a huge hit on my sales. I haven’t even been able to work because my hair is a hot mess. It’s uneven, you can see edges poking out everywhere and it’s worse than a bad wig. I contacted the owner who acted like it’s no big deal cause I can get a refund on installment (not even half the cost I paid) and my stylist went from "oh we can give it one more shot. I have some tricks I can try. " to "I’m just going to remove them. But you can keep the hair." I asked again if there are any other methods or techniques and was pretty much given a big fat "no." After a second discussion with the owner, I’m told that the hairdresser never said that even though I have text evidence that she said she was will remove them since she can’t guarantee they will last." Oh and she said they’re "non refundable." Another lie. She never told me anything was "non refundable." She even had the nerve to say that maybe hair extensions aren’t for me. I even followed proper care to a T. When your extensions are so bad you have to wear a hat or hood because you’re too embarrassed to be seen in public, there is a BIG problem. I’ve had to avoid both working (in turn losing ALOT of money) and family/friendly events. Now I lost even more money off this process from faulty services. You not being able to get a refund for hair is not my problem. I paid in good faith assuming that I would get extensions that lasted. Not completely detached and hang off of my head two weeks in. They will lie, sugar coat and take your money saying how it’s "unfortunate" that the extensions didn’t work out. They’ll say one thing to each other (apparently) and tell you totally different. The owner says "she’ll fix them as many times as she can." Yet I was told that she’ll just remove them cause she can’t guarantee they’ll last. I am pretty sure that is something you tell you customer BEFORE you take their money. I offered to even provide screenshots as proof that my stylist told me otherwise and the owner said that’s not the case. That I must be "misunderstanding." I literally have proof. 🤦🏻‍♀️ A reputable business would try to make things right. Not just take sides and repeat the same thing over and over. I refuse to let anybody push me around when I did not get what I paid for. Being a business owner myself, customer satisfaction IS important. You don’t just tell them "tough luck." It is a shame since I did actually love going there for my lashes and brows. They screwed me out of over $600 during a pandemic for a faulty service and are trying to act like it’s just a bad $20 haircut. Of course I am upset. Nobody pays that kind of money for extensions for them to sit in a drawer or hang off your head after a week. BUYER BEWARE.