CODE Salon

Went in knowing I wanted to start getting my hair back to the natural dark blonde, but wasn't prepared for how stunning and still natural Stella's work would be. My wedding is in just three months and I will ONLY book with her now. So grateful

They truly did wonders for my hair! Not so much for my bank account though... Although I am extremely happy with my results, unfortunately the price is way too steep, for me personally 😞 However, if you can afford it they really did do a fantastic job and I love it 🫶

I had a great experience with Kara at the salon in the Castro for a haircut, which is why I was excited to return and make this my regular spot. Unfortunately, after a negative phone interaction with the man handling administration, I feel differently. I booked a haircut online two days in advance but later realized I had accidentally scheduled it for Tuesday instead of Wednesday. The following day—more than 24 hours before the appointment—I called and left a message through the automated system requesting to reschedule to Wednesday. I called again the next morning (still before the appointment time), reached the same automated system, and left another message asking to reschedule. I eventually received a call back almost at my scheduled appointment time, where I was told I would be charged a 50% late cancellation fee. Despite my multiple attempts to reschedule well in advance, I was met with no understanding or flexibility. During the call, the administrator said, "Imagine showing up to work and your boss tells you that you have an hour off," which felt dismissive and not applicable to my situation, since I was trying to reschedule—not cancel—and had reached out more than a day beforehand. What stood out most was the lack of empathy during the interaction. At several points, I genuinely wondered whether I was speaking to an AI or a person, which was disappointing given how positive my in-salon experience had been. I would appreciate the salon reconsidering the cancellation fee when someone makes multiple attempts to reschedule. I’d also encourage the salon to review how rescheduling requests through the automated system are handled, as well as how these situations are communicated to returning clients who genuinely want to continue supporting your business. I don't think I'll be returning.

I only trust Aric with my hair for the past three years. It’s incredibly difficult to correctly color Asian black hair to an ash blonde balayage but he does it perfectly every time. Even 4-5 months after, my hair still looks so good that I still get compliments on it. His work is worth every single dollar. If you have been on a hunt for a professional to entrust your hair, I highly recommend going to Aric.

Absolutely loved my experience with Aric! He did a fantastic job with my hair color and was super sweet and friendly throughout the appointment. His positive energy and attention to detail made it such a great experience. I’m so happy with the results

I’ve been going to CODE Salon and couldn’t be happier! Aric is incredibly professional and has such great taste — he knows exactly how to create a style that suits me. My perm and haircut turned out fantastic! On top of that, he has such a fun, positive personality that makes the whole experience enjoyable. Highly recommend!

I recently saw Kara for the first time and let me tell you, I have never had better hair! I am beyond happy with the outcome. She is a magician! Kara made me feel so comfortable and felt like I was hanging out with an old friend. I will never go to anyone else! I can’t wait to book another appointment with her!