Zarios Hair Salon

The staff at this salon was very nice, and my stylist Katerline was friendly. However, my experience was disappointing. I asked for light brown hair, but after 5 hours in the chair, I ended up with dark brown instead. The color itself wasn’t terrible, but it was not what I requested, and I still see patches of different colors throughout my hair.They also tried to charge me double at first, which felt unfair considering the outcome. After I complained, they lowered the price, which I appreciated, but the situation was still stressful.Even though everyone was kind, the long wait, the uneven color, and the pricing issue mean I personally wouldn’t return.

This was my first time at this hair salon. I came in and Kristal was already doing another lady's hair which delayed my time. I was looking to do a toner, however Kristal recommended to do a hair dye. My hair is a natural brunette however, I left the salon with a level 3, almost black hair. Both of my ears were covered with dye and I was only given a small wipe to clean it off myself. I called to see if the dye was permanent or semi permanent and the receptionist said it was both (???). Another lady came in to have her hair done, so by that time Kristal was working on 3 lady's hair all at the same time. She said that a hair stylist had called off. I should have taken this comment as a red flag given that I see her promoting open chairs for stylists insinuating that hair stylists do not want to stay. I saw her offer the first lady a drink however, she did not offer me or the other lady a drink. I paid $400 dollars for dye hair that turned out horrific (dry & black). Needless to say, I will be returning to my former hair girl, who I never should have left, who also recommended me to not return.

My sister went here to get her hair done. She wanted a light color. The picture on the left is what she wanted and the right picture is what she got. ( her hair was already that color) so she told them and they supposedly was going to fix it but didn’t so they still asked her to pay $500. And honestly I wouldn’t had paid anything but my sister to kind and paid at least $200. Honestly guys check the reviews because there are some stylist that hate on you for no reason. Like I don’t get how she didn’t do the job right like you have one job! So idk why she’s working there if can’t do a simple hair color smh

I would never go back to this Zarios!!!!!! The hairstylist named Socorro was very rude, arrogant, and very unprofessional. The color that my niece wanted wasn’t even done, she had no knowledge of what color to use and just guessed. My niece ended up with brown hair when she clearly said she wanted her blonde highlights. When we asked her why my niece was still waiting for an hour in the wash bowl she responded rudely and was doing another client when she came way after us. We were there for 6 hours and for this type of service that we were charged $500 for a service that was not done properly.

I had a haircut scheduled for 11 a.m., booked a week in advance. I arrived five minutes early, only to be told they wouldn’t be able to take me until 40 minutes later because the stylist was still with the previous client. There was no call or text beforehand to let me know of the delay. If I had been 40 minutes late, I’m certain my appointment would not have been honored. When I asked if another stylist could take me at my scheduled time, they said no. I was told to "understand this is not an exact science," which I could accept if it were 10–15 minutes over, but 40 minutes is excessive. No effort was made to offer an alternative or provide any real customer service, even though the delay was due to their own scheduling miscalculation. I was simply expected to wait with no solution offered. I do not recommend this salon due to the lack of responsibility and poor customer service.

I just called today due to the website scheduling system being down so I could look to schedule an appointment for a haircut. The gentleman who answered the phone was sadly very rude and clearly did not enjoy his job. The first thing I did was ask him how he was today, and all I got back was attitude and unhelpful energy. I ended up just ending the conversation because why would anyone want to go somewhere that clearly isn’t welcoming. As someone who works in customer service I understand some days can be tougher than most, but being unkind and off-putting is not the way to do a job.

Incase you weren’t aware, Zarios Hair salon has an esthetician who gives the best facials. Her name is Ashlynn. I brought my mom here for a facial on Mother’s Day, and she’s been coming back BIWEEKLY. My you her brother struggles with Acne, and ashlynn recommended us to get an acne facial, and his redness was almost immediately gone! I highly recommend Ashlynn for all your skincare needs!!!