Salon 405

This was my first time here. I came in for a gel manicure with Kimicoe. It did not disappoint. She was on time, professional, and great for laughs. My nails looks amazing, and she referred products for upkeep. Whether local or visiting, request Kimicoe for maincure or pedicure.

My normal hair stylist was on vacation, so I called to make a hair appointment and was advised that "Sharon" another hair stylist, that I do not know, would be cutting my hair. When Sharon was done, she gave me her card with cell number and email address for future bookings. I went to book again and texted Sharon for an appointment who right away texted back that "her daughter was having a baby and she didn't know when she would be back". I then called Salon 405 to book with someone else who was available and the person who answered said "Sharon has an opening and to my shock Sharon got on the phone to book the appointment!! I reminded Sharon that she had just texted me to say "she's in School and helping with her grand baby and did not know when she would be back". Sharon said nothing, dead air on the phone, so I asked her to put the person who answered the phone back on with me. The person who first answered the phone made me an appointment with Sandy who I never met. Then, I immediately received another text from Sharon saying that "I have an "attitude and to go elsewhere to get my hair done as Sandy won't be seeing me either and added that they were all talking about me". I left a message for the owner to call me, so I could show "Linda Pert" these texts. Very unprofessional and totally unnecessary to play childish games. If you don't want to cut someone's hair, instead of lying just say you’re not accepting New clients at this time.

Dina did a fantastic job on my keratin! She is very knowledgeable and has many different options. She guided me to the keratin brand that was best for my hair and it looks great. Thanks Dina!

I love getting my hair done with Beverly! She is so amazing and always understands what I want done to my hair. Also, I love the fact that she is very honest when it comes to healthy choices for my hair. I always leave the salon super happy with the results. I've been to many different stylists in my life, but Beverly is by far the BEST!!! Highly recommend her!

The entire staff here has horrible customer service. My suggestion is to book with someone else! We had appointments booked with Kimikoe for my daughter’s 12th birthday. We’re here on vacation, and we’re we live there are no salons. (Rural Alaska) Here is the text message that I sent after we walked out with sitting there for 20 minutes and not even so much as a smile from any one of the workers!- So we decided to leave, as we sat there for 20 minutes and not one worker even said hi. One lady was sitting directly in front of us playing on her phone. Absolutely rude/horrible customer service from all who was in there working. And a huge disappointment for my daughter as it was supposed to be her birthday present, as well as a last hurrah being our last day in town.

I go for massage from Michelle. She is a master of getting kinks out. We'll educated and does a good job. Really gets into the muscles.

A great job on my hair every time! Beverly Cline has been doing my hair for years and it always looks beautiful. Not a day goes by without some one saying "you have beautiful hair". Love those keratin treatments!