PENTHOUSE HNL

I walked in here, long, disgusting hair, hardly taken care of despite my efforts. I booked the appointment with Azu at 3:00PM, I was nervous and had no idea what I was asking. With just two reference photos and a quick explanation of my predicament he got to work. Whole time I was relaxed, almost fell asleep and the environment was super friendly. Not overwhelming. For a first haircut that wasn't a trim, I had an excellent experience. Don't underestimate this team, especially my boy Azu. Came out more confident than I've felt in years, love this place!

I recently visited Penthouse HNL and had an outstanding experience. From the moment I walked in, I was greeted with a warm welcome and a friendly smile. The shop itself has a modern and clean aesthetic, making it a comfortable place to relax while getting a haircut. My barber, Johnny, was incredibly professional and skilled. He took the time to understand exactly what I wanted and offered helpful suggestions to enhance the style. Throughout the haircut, he was meticulous and attentive, ensuring every detail was perfect. The overall atmosphere was great, with good music playing in the background and a pleasant buzz of conversation. It’s clear that the staff here takes pride in their work and cares about their customers. I left the shop feeling fresh and confident, with one of the best haircuts I’ve ever had. The prices are reasonable for the high quality of service provided. I highly recommend Penthouse HNL to anyone looking for a top-notch barber experience. I'll definitely be coming back!

My experience with Penthouse started with a getting a bad haircut fixed after a rotation from the Philippines. Initially, I was put off by the steep pricing, and was unsure of stepping out of my means for the chance of a good haircut. But the shop, maintaining a distinguished aesthetic and establishing itself at a unique locale, generated intrigue. "Penthouse." The name had an air of exclusivity to it. A place for interesting people and exotic experiences. Its initial impression on me was magnetic, and so I decided to gamble on it. Oftentimes you get what you pay for, and at Penthouse, you get what you pay for and more. What was initially a gambit, ended up being for me, one of the best finds on island, uncontested. Upon my initial visit, I was met with panel glass doors looking into the shop, as if spectator to a show of working artisans. And so within me was incited a curious excitement; I couldn’t wait to get a cut. The atmosphere was welcoming. The shop was staffed by people not merely there to work, but to master a craft. Not only good at cutting hair, they are also good at servicing their customers. Special care is paid attention to the clientele; a clear cut understanding of the importance of your customer. The cut can speak for itself in the photos below, but ever since, I have consistently walked in for cuts, and I don’t think I’ll stop. It wasn’t just a barbershop, but an experience. For me, the people I’ve met at this shop have made my day better every time I’ve come in, and the least I could do is express my gratitude in a review.

Firstly, navigating to this saloon is tricky. They don’t have clear sign and I was looking around to find where its located. I tried calling but the call went to voicemail. I asked the coffee shop below and who informed that the saloon is on 3rd floor. After reaching at the saloon for my appointment, I waited for 20 mins and then I received a call saying that they don’t know where is the barber. The next availability was not until 5:30pm. My appointment was 10 am. I was so depressed. Clearly, the team can do a better job any handling cancellations and rescheduling. Not a good experience at all. ☹️

Got a haircut during a long trip to Honolulu from Salt Lake City, where I run a barbershop. One of my favorite things to do as a barber/shop owner, is to visit shops whenever I travel. My visit to Penthouse HNL was probably the best travel stop to date. From the quick Uber ride from my hotel in Waikiki, to the shops location with plenty of options next door for food/drinks where my wife could hang out and wait(instead of watching me enjoy a haircut), to being greeted by the shop owner and offered a cold bottle of water the second I walked in, to my barber Gavin greeting me promptly at the appointed start time, we were off to a great start. Gavin showed me to my chair and offered a very detailed consultation about what I wanted to see in my haircut, before he ever even put the cape over me. This is a small detail, but it demonstrated that he wanted me to feel like we were having a real conversation about my goals before he just started chiseling away with "just another customer" I’m a barber, so I know my way around the terms and jargon used in our trade, but what really stood out to me with Gavin, was that he made it clear he knew how to TELL me what he was envisioning in his own words, to ensure I knew what was coming. This is hard to do, and in my opinion, one of the best skills a barber can learn. He had great communication and customer service. I felt the impression he was excited for an opportunity to do something he really loves, in a place he loves, after risking it all and giving up a comfortable life far away in order to pursue his craft in a place that better aligns with his long term goals. All of that said, getting a haircut from a new barber can be scary and intimidating. Gavin has more than capable hands, and WILL take care of you. I can’t recommend Gavin and Penthouse HNL enough.

Top tier cut and service!! My barber recently moved off island and needed to find someone solid. The reviews speak for themselves truly and if you have a bad experience here that’s on you to be honest. Gotta be the best barbershop in Honolulu. Yeah the prices are higher for some but you can never put a price on a great quality haircut in my opinion. Shane is now my go to guy what a beauty. His attention to detail and precision was outstanding and was an all around dope guy. Appreciate ya brother you got a customer for life for as long as I’m here at least. Seee ya down the line!!

Christian did an amazing job on my son's hair. Total transformation. This place hands down has the best workers. That do the best work. This will be our new spot for all future haircuts. Thank you for the awesome work.