ToBo Hair Salon

My first time going to this salon was absolutely AMAZING. My only complaint was not being able to get ahold of someone over the phone, but that was not a big deal for me. I was still planning on making this my natural hair home. I booked another appointment for the olaplex hair treatment and a trim because I have colored hair and I confirmed my appointment the day before. I arrived for my appointment on time and I noticed the lights were off and the salon was closed. A few minutes later another young lady comes over and said that she was told to come back around the same time as my appointment, even though she was on time with her scheduled appointment a few hours earlier. Both of us waited outside the salon for OVER AN HOUR and no one showed up. Thank God the weather was nice. The young lady that I was with attempted to call and text the salon staff and we never heard back from them. No one called us to reschedule, apologies for the mishaps, nothing, not even a day later. I have YET to hear from the owner and/or the staff. I will NEVER GO to this salon again; they are unprofessional and unreliable. I am leaving for vacation in about a week and now I have to scramble to get something done to my hair and most salons' schedule are booked for the remainder of the month.

I’ve been able to schedule once. Service from Ayana was great, she was very knowledgeable. After that visit the site would mo longer allow me to book with her. Tried contacting salon multiple time by calling, voicemail, and messaging through the booking site. No replies. It’s so hard finding someone to consistently provide natural hair care.

Yall! If you are looking for a salon in Baltimore, this is it! The vibe (relaxing and calm, nice music), the decor, the services (amazing tea-tree shampoo, the complimentary steam treatment, and the attention that is given to your hair), and the fact that the salon caters to natural hair are all worth it! The salon is also adhering to all protocols surrounding the pandemic and I witnessed cleaning/wiping down/sanitizing after each person in addition to having appointment-only booking so that there are minimal people in the salon at a time. What REALLY impressed me though was my stylist MICHI. The salon is BLESSED to have Michi. Michi put so much care, attention, and effort into styling my hair. I opted for a flexirod set and the whole experience from the wash/condition to the steam treatment to using the flexirods she knew would be the best size for the style was impeccable! She has mastered the technique used for this style and it is evident that styling is her gift!! I highly recommend the salon and am thrilled about my hair. Definitely a fantastic experience 💆🏾‍♀️💇🏾‍♀️👩🏾‍🦱✨

David Paul was amazing and made my color and cut my hair perfectly! I feel so fabulous already!! Perfect location too!! Definitely going back!!!

I had a great experience. My hair looked great. The customer service was professional and calm in a relaxed environment.

They do not answer calls or return them... I just had a few questions...

Great customer, friendly staff and fair prices.