Red Castle Korean BBQ

Food is delicious. Wouldn’t recommend it if you’re a vegetarian like myself. This was a great place for my friend who really enjoyed the beef. We ordered Menu A. I got the tofu soup, but had to request it without meat. The service was kind even though they seemed very rushed. It started to get busy quick around 12:30pm on a weekend. The ambiance is very social w/ lots of sizzling as you cook your meet in front of you. Decent price for a buffet. You can only order 3 items at a time w/ a time limit until you can order again.

Very good food unlimited all you can eat. They serve in different tiers. Each tier has different prices but very attentive especially changing out the grill top. It was first time being here didn't know it got this packed but wait wasn't to long we were in group of 6 people so we ate good. Would go back again

The spicy pork didn't taste that good. It was hard to know when this type of meet was cooked. It is based on my own preferences. Everything else was really good. It took a while for our waiter to show, but after that he was really helpful. I will definitely go back.

Food was horrendous, service was worse, ambiance doesn't even matter at this point. Oh and let's not forget a sneaky 15% "service charge" idk how the city of Rialto keeps this place in business. 2 hours (1.5 hours to be seated by the way) of my life that I wish I could get back. Sincerely stay away from this place and go to ugrill. Please. Also the thinly sliced pork came with bones… yum 😉

Went to this location for my sons birthday lunch. There was no wait for a table. The server was so friendly and gave good suggestions for our first time being there. Went with lunch combo A and added a steamed egg. It was delicious. Fresh meat and the sides kept coming. You can only order three meats at a time and sides.

Overall, I didn’t have any major issues with this restaurant — it was my first time here, and the food itself was good. The only thing that bothered me a little was that our server kept reminding us not to waste food or we’d be charged extra. I completely understand the rule, but since I don’t waste food anyway, it felt a bit repetitive. Service-wise, our server was actually quite good, and I would have happily left a $12 tip. However, I later noticed there was already a 15% service fee ($6) automatically added to the bill. I didn’t realize that ahead of time, so it caught me off guard. One small suggestion: it would be clearer if the restaurant just advertised the total cost as $22.99 per person instead of $19.99, since that service fee makes a difference. Other than that, everything was fine — just be aware of the built-in service charge before you go.

Let me talk about the elephant in the room here obviously in a all you can eat Korean barbecue. The service is not gonna be as great as in Olive Garden or a red lobster or whatever it is all you can eat they are attending to everybody the best they can and they recently implemented a screen similar to Olive Garden and Applebee’s and Dave & Buster’s that allows you to order different meats and some sides while always being able to ask for more sauces and seasonings directly with the waiters. I hear many people talk about the poor service here, but I don’t hear many people have previous experience working in a location like this and having to deal with so many people asking for so many different things. I think that they’re doing great so far of the times that I’ve been here Which is less than 10 I have not had a horrible experience with Service if anything they’ve actually been serving me before I’ve even asked them to with either questions or if they see something do their best to trade it out if it’s really busy, they’re quick to answer if you ask them.