CTown Supermarkets

CTown is a supermarket that’s been in the community for many years. The cashiers are nice, the staff and management have been cordial to me. The cleanliness improved since gentrification levels increased, which was long-overdue for consistent customers who’ve shopped this store many years in the community. There have been instances when outdated products are still on the shelves. The store smells like cat pee sometimes and then gets worse when the staff use cheap incense to mask the odor. The meat section is questionable and I’ve called 311 in the past to report blood in the meat cases under the metal grates. If you don’t catch a sale, the prices are too much compared to other stores. This store needs improvement.

I bought sour cream, and it had mold even tho the expiration day was good. Ok, no huge deal, went back, talked to the manager I guess about it, showed the receipt that it was bought like 20 min before, told me to exchange it. They didn't have any other of that brand so I took the other only brand they had. When I proceeded to give it to him he tried to charged me the difference that was like $1. "It's money" he said, ignoring the fact that my time to come back to the store to fix something it was their mistake (that was the result of bad refrigeration) was also valuable. Of course I'm never coming back.

As supermarkets go it's sufficient to meet some of my needs. Its convenience of being close to the proximity of where I live is appealing & serves its purpose.

Definitely my go to, since it's so close. Some things are priced well (basic produce), some aren't (any canned goods or snacks), like every other store in Brooklyn. Their meat can be a hit or miss. Fresh bread is nice though.

FYI this rating isn’t for the staff or workers. The aisles are small. It gets crowded and you be waiting for people to move. I’ve been to many supermarkets in Brooklyn but I can’t understand why this one has no deli. Please be aware of expiration dates! They have bread and stuff that expired days ago. Also don’t buy any chicken in clear plastic bags! A handful of times (while walking by the meat section), I noticed these large bins...uncovered, filled with dirty water, and chicken parts. God only know how long that chicken was in there, all the people touching it, and the bacteria in there.

Preface: I'm a Black guy speaking to other Black guys. Be prepared to get the Black guy shopping experience here. I suggest going to the Church ave supermarket or Ideal a little away if you want a better experience.

Food was very organized what I mean by that is the frozen food in the non frozen food everything was stacked nicely and neat and customer service was wonderful was able to ask questions and was able to point me in the right direction and I felt that my questions were fully answered and I was not left confused or not sure what was going on which I've experienced in other places but this place is wonderful