Sugar Land Dermatology

I wanted to give a good review but unfortunately I had to give 1 star review. I had an appointment with Dr. Mona Zaher in March. My insurance required a copy of the copay bill to justify my FLEX spending. I've called her office and left a message to request a copy. Her staff called me back after a week and asked for a fax number. I asked if her staff can email the bill copy because other doctor offices do because I couldn't find a fax number nearby at that time. That staff said they don't do email (!?!?!). So I accepted the Fax option, then she told me I had to fax a writing document saying the request nature, and then they will return with a copy. Trying to find the easiest option for both sides, I asked her can she mailed the copy to my physical address, she said that I need to send a pre-stamp envelop or I have to come and pickup from the office, meaning they didn't want to cost 1 envelop and 1 stamp (really!?!?!). I finally gave up and told her that I will come and pick it up from the office. She said she will call me when it's ready. And I haven't heard anything since then... Wow, an established medical office couldn't help their patient with such a small request. Totally disappointment!!!

THIS OFFICE IS A SCAM I CALL TO SEE IF THEY TAKE MY INSURANCE SHE NO BUT ITS ON THE WEBSITE THEY ARE ALL ABOUT MONEY

Amazing doctor!!!