Wave Plastic Surgery & Aesthetic Laser Center Rowland Heights

During the surgery at the Rowland Heights location, the blonde-haired front desk staff was aggressive and insisted that I must sign a waiver giving up my right to arbitration. Today, during a consultation at the same location, I was told that the front desk was unaware of the issue. I asked, "Doesn’t the company provide training?" The consultant replied that training was indeed provided, but during the training they were told the waiver must be signed. At the time, the front desk staff checked the internal documents in front of me and demanded that I sign the form, otherwise I could not proceed with the scar revision surgery. Because I refused to sign, the front desk then complained to the consultant, claiming that I had a bad attitude and was uncooperative. Two months after the scar revision surgery, I found a suture protruding from the wound, which still hasn’t healed and is oozing pus. Shockingly, there were no post-operative care instructions provided, nor was I given a follow-up appointment. The front desk told me that because I was "uncooperative" and did not sign the form, I must contact the consultant myself for follow-up — they were not allowed to assist me with scheduling. As a result, the consultant has never followed up with me. I seriously question the quality of service at this clinic. The staff’s attitude seems to be that whenever a patient raises a concern, they immediately shift the blame back to the patient

I had such an amazing experience here! Nurse Annie and Thuy were absolutely incredible — professional, kind, and so attentive throughout the entire process. They made me feel completely comfortable and confident from start to finish. 💖

Lisa was so warm and welcoming, and she prepped me in the kindest way. Annie was just as sweet and helped make ultherapy procedure easier to get through. These two nurses were truly amazing!

I had a nasty ingrown hair that I tried to get out myself on my neck and I just couldn't get it. Upon arrival it was found that it was turning into a cyst which could have caused further issues. I usually go through the VA for these kinds of things but they are always backed up months and take forever to get a consultation since you have to see your primary care doctor first. Best $400 I've spent. If you have anything like that just skip the dermatologist and come here and get it removed it's better that way.

Dr. Peter Lee is a truly talented and gifted surgeon. The results of my procedure are incredibly natural-looking and perfectly align with the goals we discussed. I appreciate their honesty, the clear communication regarding what to expect, and the meticulous attention to detail. If you are considering a fat grafting procedure, I highly recommend Dr. Lee. You will be in the best hands. Tracy

Jennifer assisted me with my Botox service, and she was fantastic from start to finish. She listened attentively to my concerns and provided thoughtful advice. The entire process was quick and virtually painless. I truly appreciated her professionalism and gentle approach.

On 5/9/25, Esthetician Jenny gave me a Valmont facial—her technique was incredibly skilled, and it made me feel completely relaxed and comfortable. The beautiful and professional nurse Mai performed my Ultherapy treatment; she was extremely dedicated and patient. It was a truly wonderful beauty experience. Many thanks to both of them! I did hydro injection and aquagold with Jennifer Lee . She is super nice been a long time with her already! Recommend her