The Dermatology Specialists - Washington Heights

After making an appointment online, they called me and said my time was double booked. The recipient was trying to get me to book for the next day and sounded upset when I requested a later time the same day. Then when i arrived i was rushed like they were trying to go home early. My next appointment I made for 10 am and I waited an hour before asking when I was to be seen and they said there is a "problem with there system still" and i would be after a man who walked in after me. At that point I had to leave both experiences were unprofessional and very frustrating will not be returning to this location again.

I walked in today to inquire about services. The receptionist was on her phone not even acknowledging me. Until I said hello to her so she can greet me. I then asked if this was a menu. She proceeded to say what kind of menu. I asked of the services you offer… Then she said oh yeah. Was very interested in their services but because of this receptionist I will not be coming to this location. Hopefully the other locations have better receptionist. For the pricing they have I would expect better quality employees.

Smooth, easy process. Assistant Samantha heard out my concerns and PA Karen was confident, knowledgeable, and swift with identifying my concerns. Awesome bedside manner! I felt heard and i am looking forward to my next appointment.

Doctors and staff were very kind professional and efficient. Short wait time and Office is nice and clean as well. Highly recommended

This was my first visit and I couldn’t have asked for a better experience. Doctor Karen was absolutely amazing—thorough, knowledgeable, and made me feel completely at ease. They took the time to listen to my concerns, explained everything clearly, and provided a treatment plan that made me feel confident moving forward. The entire visit was professional, friendly, and efficient. Highly recommend!

I had a really positive experience at The Dermatology Specialists in Wash Heights. The staff were super friendly and made both me and my son feel comfortable right away. Maxine, our PA, was fantastic. I was grateful for her level of care and ability to explain everything clearly, and she really took her time with us. I never felt rushed, and she made sure we understood everything about the visit. The office was clean and well-organized, which added to the overall good vibe. Definitely recommend this location, if you’re looking for thoughtful and professional care.

My is Yuderkys Sanchez I just got out of the dermatologist specialists at Washington Heights I saw Dr. Maxine Klempner I couldn’t be more pleased with the experience. From the moment I walked into the clinic, the staff was friendly, organized, and efficient. The waiting time was minimal, and the environment felt clean and calming. I highly recommend Dr. Maxine Klempner to anyone looking for a professional and compassionate dermatologist. I’ll definitely be returning for follow-ups and regular checkups.