Sadick Dermatology

In an attempt to book an appointment (I spoke to Alex, unclear if that is her real name), I called and was very put off. First, I spent several minutes on the phone with Alex, not once did she ask what doctor I wanted to book with, even after I referenced wanting to see this particular doctor because she was Black. AFTER choosing a date and giving her all of my information, I was informed of the fee. I then said oh, I have health insurance (how I found the doctor I wanted to see). She then referenced a male doctor and him not taking insurance anymore. When I heard her refer to a man, I stopped her and corrected her. She informed me that the doctor I wanted no longer worked for them. That she was relatively new and did not know where she went. After letting her try to fumble around her inexperience, I asked her to put me on hold and ask someone more seasoned where she went. She put me on hold for several minutes and then, like a coward, forwarded me to a random voicemail. Upon calling back, I was sent straight to voicemail twice. When I blocked my number, I finally got through. When I asked for Alex's name, the person pretended to be confused and not know what a name is, responding with "what do you mean," to a very simple question, and only gave me a name and made it clear she knew exactly what happened and why they didn't answer the phone. The thing is, I would have booked anyway, but they lost a potential patient because the receptionist is rude and has no idea what she is doing.

I’ve been a patient for years, and just found out the practice no longer takes insurance — at all. I’ve never EVER heard of a medical practice straight up denying any and all insurance coverage. There are thousands of dermatologists in New York, who on earth would knowingly choose to see someone who requires you to pay out of pocket for n annual skin screening? Insane.

I am very disappointed in my experience at this dermatology office. Several staff interactions felt unprofessional, and I did not feel respected as a patient.

Dr. Suleima and her team, Sofia and Flower, were extremely caring and compassionate. The doctor has "fairy hands" – so gentle! I loved the procedures! Thank you, and I highly recommend them!

Who says a doctor's visit is wonderful? But this one was. I was 10 minutes early, they took me in three minutes, and Dr. Shannon Lee did everything needed, including a major removal, in less than 30 minutes--which included undressing and dressing. Shannon (we're already on a first-name basis) was cheerful, friendly, caring, and extraordinarily competent.

I always leave my appointments with Shannon feeling heard and hopeful about my acne-prone skin. She’s efficient but caring and really wants to help. Shannon has been the best dermatologist I’ve worked with and I will happily travel across Manhattan to see her! Thanks as always.

Everyone at the office is extremely friendly and helpful. Dr. Cula is the best, particularly if you are a person of color and are concerned about maintaining or correcting your skin. I have been seeing her for several years now and my skin gets better and better every time. Not only do I look great, but I have a blast whenever I’m in the office.