7800 SW - Miami Dermatology And Laser Institute

Very positive experience with Dr Steele, and her nurse assistant. This was a full body scan appointment, which I need regularly due to previous skin cancers, and it was thorough yet gentle. Comfortable conversation kept the whole visit easy. My appointment was very timely. I was actually seen a few minutes before my scheduled time as I had arrived a little early. Nice surpise!

The only reason I'm giving 3 stars is because my psoriasis is gone like never before and I've never had to wait long hours to see the doctor. I knew when it was the right time to make an appointment. I've been a patient of Dr. Waibel for almost 15 years, I can count in one hand how many times I saw her as my doctor since there were other doctors there. For years Dr. Waibel and her staff were great, then for some reason after 2020 a lot changed in the office. Staff turnovers, medical assistant turnovers even the doctors. Towards the lateral of three years until now I've had to use a specialty pharmacy. There are requisites, follow-up information that needs attention so that the correct pharmacy along with my insurance is contacted. Apparently they lacked knowledge or didn't care, due to this I felt I should have been put on their payroll since I had to do most of the leg work and that was a mission. In December 2025 was the last straw, one of the assistant I spoke with said come by the office to pick up a sample of my medication so that I didn't miss it until the issue with the pharmacy and insurance would resolve, so since I work close by I went during my lunch, the receptionist had no clue and had to ask someone else since the assistant I spoke with was not there. Long story short the other person that spoke to me who was condescending advised that they didn't have any samples and didn't know when they would receive any. By this point I was royally fed up. I'm happy to say that I will be returning to my previous dermatologist because my insurance had changed for 2026. Let me say that even though I have not yet seen the doctor the staff already knew what my medication was, the pharmacy to use and the insurance and I didn't need to do anything. I received my medication without skipping a beat, I should have left MDLI along time ago. I hope this review helps.

Quick and friendly service! Dr.Steele, her assistant, and reception team were so kind and made me feel comfortable during my appointment. They answered all my questions and gave easy explanations of what we were going to do and the aftercare. I was unsure I would find a good dermatologist but this place was definitely the place to go for care.

The staff is friendly, and the office is nice, and they are technologically advanced. Unfortunately my experience was having to wait over two hours twice inside of a month for my appointments. I can’t think of a time in recent memory that I’ve had to wait over two hours before the doctor even sees me when I have an appointment. I arrived 15 minutes early for both of those appointments. The staff did not communicate my culture results properly over the phone and the office was not ready to do any of the work I had made the appointment for on the day of my appointment. Again, the people are lovely, and it’s a great office, but be prepared to dedicate your whole day to an appointment at this office. I will be going elsewhere.

I’ve had a great experience with Dr. Steele. She thoroughly evaluated my skin condition, and I felt she listened and took my treatment concerns seriously. Her treatment plan made sense, and I am very happy to say my skin has improved better and quicker than I could have imagined. I highly recommend Dr. Steele to anyone looking for a dermatologist.

Great Doctor, Unacceptable 60-Minute Wait (2/5 Stars) ​This office maintains an e strict 10-minute late policy for patients, but their internal scheduling is deeply flawed. ​Despite arriving on time, I waited for a full 60 minutes past my scheduled appointment time before the doctor finally came in. I had to complain twice at the front desk (at 30 and 45 minutes) just to be taken back to see the nurse. The front desk staff seemed unconcerned and the overall treatment felt unacceptable given the time I lost. ​The saving grace was the doctor. Once the consultation began, the doctor was absolutely outstanding and provided an extremely satisfying and expert level of care. ​Summary: The clinical service is top-tier and worth traveling for, but the administrative scheduling and the hypocrisy between their strict patient policy and their own hour-long delays are disrespectful of patient time. Be prepared for a significant wait if you schedule here.

I waited well over an hour in the consult room at the coconut grove location. Arrived 9:15 and wasn’t seen since I planned accordingly getting to work at 11am and ended up leaving at 10:50 WITHOUT BEING SEEN. I opened the door twice and everyone that walked passed ignored me. It’s a shame this place has a nice interior, maybe they shouldn’t schedule so many clients at the same time. Obviously not coming back, don’t waste your time and go to another laser/dermatologist.