Dr. David E. Kent

Dr.Kent and his caring and competent team treated me for several basal cell carcinomas on my face using mohs surgery to remove the tumors. One of the tumors was on my nose and required the removal of a large amount of tissue and a subsequent skin graft from my forehead. It was an 8 week process involving very frequent visits to the clinic and a total of three surgeries. Dr. Kent and his wonderful team treated me like family. Dr. Kent took me through the whole process with such kindness and grace coupled with competence and commitment. He even met me at the closed clinic the Friday after Thanksgiving to change a dressing. There were two other patients there as well. He is the most remarkable physician I have ever had and I will always be grateful for the care he and his team gave me. This process was not easy but I always knew that I was in the hands of the best and am now very happy with the results.

MOHS surgery in the middle of my face left a dime size or larger hole. He quickly walked through three options for me and then seriously discussed all three. Arrived at the decision to create a flap and he stitched it mostly in my laugh line. The scar was the shape of the number 7 across my face. Three months out and it is barely noticeable. Even though he has decades of experience this was my first time and he treated me as if it were his first time. Loved the whole experience with him and would recommend to anyone else facing skin cancer surgery. I went in for a different spot of concern but he found this one right away. Nothing like experience mixed with compassion and true care. Hard to find a doctor like this anymore.

I was referred to Dr. David Kent from my dermatologist for a malignant melanoma on my cheek. Dr. Kent's medical expertise is truly amazing without question. But what is also amazing is the level of communications. From the moment he first examined me, he clearly explained the diagnosis, the procedure, and lab tests. I had the cell phone numbers for Dr. Kent and his associate Dr. Herold. The night before my surgery, Dr. Herold called me to see if I had any questions. Later when I did have a question, Dr. Herold returned my call almost immediately. When the lab found more cancer cells, Dr. Kent explained what needed to be done and reassured me it was nothing to worry about. After the procedure, nurse Alexis did an excellent job of bandaging me multiple times, explaining wound care and answering my questions. I have never seen an organization with such extraordinary communications skills. I am so grateful for Dr. Kent and his entire staff and I would not hesitate to recommend him to anybody.

Though we were happy with the medical care, we are very unhappy with their staff. The appointment was at one of their satellite locations in Tifton, GA rather than their main office in Macon. No Dr. was seen, but a nurse practitioner or PA working for Dr. David Kent. $260 was billed to our insurance for a Dr. David Kent with a Tifton address. However, the insurance company lists Dr. Steven Kent under that address instead. Due to this mix up, the insurance cannot process. We called the billing department of Dr. Kent's office in an attempt to uncover why the insurance claim was denied. At first, we were just informed about Dr. Kent's office simply not accepting our insurance company. Upon, consultation with the insurance we found out more details about the address/name mix up. Then we called back to Dr. Kent's billing department, who informed us that this was not their problem and that they were already so forthcoming to drop down the bill to $90 instead of $260 which was the self-pay rate. The fact that it is also in the best interest of Dr. Kent that their information is listed correctly for insurances to process claims was completely lost on the staff. Surely, Dr. Kent would have rather earned $260 for the same Dr. visit for which he now only received $90. At the same time a client is lost, because we have insurance and we need to work with someone who accepts that insurance. However, since Dr. Steven Kent is listed at the Tifton address for our insurance instead of Dr. David Kent, who the provider billed for a Macon address, we are not covered by our insurance for these visits.

Dr. Kent has removed four skin cancers from my face. He and his staff are excellent! They are very professional, caring, and have great personalities! He explains exactly what is going to take place each step of the way. I am very pleased with all the results. Be prepared to stay for a while. It takes time to perform the surgery, read and analyze the results, and finish the procedure. Take a sweater. It's cold in the procedure rooms! I wouldn't have anyone else remove cancers from my face.

If I could give this practice less than one star, I would. I went in to see a female provider only to realize I was not seeing a doctor but a nurse practitioner. This was never conveyed when I made my appointment. They do not even employ a female doctor. Very deceiving. So they had me see this Cohen fellow instead. He was very condescending in my interactions with him. He was in and out in less than 2 minutes without, didn't give me the time of day. This practice is clearly only interested in making a profit and not in truly caring for patients. He also treated his staff horribly which is always a huge red flag to me when I see a doc. Will be driving to the city for my skin care needs in the future rather than go back.

Dr Steven Kent did my first fraxel laser to my face and neck and I am so amazed by the results even after one week!! Love my Dr and this practice!!!