Dermatology Associates Of Glastonbury

I have been a long time patient but found my recent service from the front desk rude. My new insurance cards hadn’t arrived and I was unable to find the info. My Obgyn was able to lookup my insurance the day prior but this office said that it was up to me but that I didn’t have enough time before the appointment. The front desk lady even said I was "late" which was false. Anyways, I left and received a bill in the mail for the "missed" appointment. Two stars because I liked my doctor at least.

I never post reviews, but I genuinely want to warn people about this place. I called in July to make an appointment after my doctor referred me for an abnormal growth. Their first available appointment was for December. Then in October, they let me know that they needed to reschedule my December appointment. I called and they could only offer me an appointment for NEXT MAY. I didn’t cancel my original appointment; they did! Why on earth was I sent all the way to the back of the line for THEIR mistake? I find it so unbelievably unprofessional.

Hands down the best dermatologists in the area, maybe anywhere. One of the admin, Janet, goes so far above and beyond every single time to get an appointment, or a prescription, or dealing with insurance. Dr. Waldman is cool, relaxed and lets you tell him what you need, not the other way around. He really listens to your individual situation. Willie the assistant is amazing too! I had to use an APRN the last time and she was extremely knowledgeable and compassionate. Not sure why they would have bad reviews, but it works out for me so I can get an appointment easier. Stay away people.

I have never posted a bad review but this organization warrants it. I have been a patient for a number of years and every single time I have come in contact with anyone from the business office it has been a negative experience. The providers are fine. It is the receptionists, the billers, and the schedulers who have a major attitude. I am moving my business to another provider and good riddance to them.

From the front desk (I’m sorry I didn’t catch anyone name!), to assistants Jessie and Willie , to Dr. Waldman it was a great experience! I was nervous about my procedure but Dr. Waldman and the assistants were wonderful and made the whole thing a breeze. There is barely a scar and I’m so happy with the results. I would recommend them over and over. Their schedule is very busy but it is everywhere and waiting for a good office is worth it!

I was a patient of Dr Atton's for over 20 years. When he retired, I was nervous about having a new doctor. My recent experience at this practice was very positive. I was pleased how quickly I got an appointment. I saw Alison Turkowski, PA and Bella Zubkov MD. They both are kind, compassionate, carrying professionals. I was treated with respect and concern. Great doctors and staff! Thank you.

Poor customer experience!!!! Even though I have been a patient for decades, because I have not had an appointment in 3 years, I am considered a new patient and they are not accepting new patients so they kicked me to the curb! Really disgusting to penalize your patients because they are healthy for a few years!