Keller Skin Care

I had a very good experience. Angie Coyne was very kind and professional. She walked me through the whole procedure. Made sure that I was comfortable. She did an excellent job and was very knowledgeable and does very much know what she is doing. She left her phone number and told us to call if I had any issues. Thank you Angie my wife and I think very well of you.

I had a fantastic experience. PA Matt Valley is extremely knowledgeable and takes the time to explain everything thoroughly, making sure I felt comfortable and informed throughout my visit. It’s clear that he genuinely cares about his patients. I highly recommend this office to anyone looking for top-notch dermatological care!

From scheduling my appointment to the actual visit, every employee I interacted with was less than great. Angie Coyne has no idea what she is doing. I spoke to a co-worker who went here and she had the exact same experience, all the way down to the horrible woman at checkout. This practice should work on actually listening to their patients and knowing basic facts about them before going into the room. The office manager called me after and said I must have been confused. Nope. Not confused, just had the worst experience of my life at your office and was treated like garbage. I honestly hope Dr. Keller reads his reviews and does some personnel training because it’s his name on that building.

Heather Knutson is amazing - skilled, smart, and caring! She knows her stuff and is always thorough and thoughtful…thankful to have found her!

Terrible customer service policy in place here at Keller. First visit in seemed normal. Arrived 15 min early for appointment. Was seen 15 min after appointment time. I had to be in and out in less than 10 min for skin check. Doctor asks to see me back in 2 weeks. Check out says soonest appointment is a month. I don’t understand if doctor wants to see you back in 2 weeks but can’t accommodate I don’t get it. Oh well. Second visit I arrived at 9:11 for a 9:00 appointment. Heavy traffic in and out of Valley this morning. Receptionist says we need to reschedule for being past 10 min late per their policy. Terrible customer service policy imo. Everyone in the office knows the traffic on and out of the valley was extra heavy this morning. No grace, no consideration with circumstances. Just regurgitating policy. Take your business elsewhere they obviously don’t need it.

Heather Knutson is amazing!!! My whole family has been seeing Heather for 10+ years and we love her! She’s very good at what she does and a very caring doctor. We are so lucky to have her!

My wife was on time for a scheduled appointment today. After checking at the desk, she sat for an hour waiting to be called. Someone finally asked if she was waiting for someone having a procedure to which she explained she had her own appointment. No one seemed to know she was there and the provider was too busy to see her as scheduled due to their error. Very unprofessional and completely opposite one of their website’s claims that they are very organized and effucient. They did not demonstrate these virtues today and no real explanation was given as to why this happened.👎