Southside Dermatology

I was very disappointed with my experience with Dr. Melissa Morgan. When I spoke with her about my concerns, she gave me an option for a medication that I didn’t understand. I’m not a medical expert, so I was hoping she would clearly explain the medication and recommend something that would actually help with my issue. Instead, I was left confused and unsure about what to do. When I privately shared my concerns with the office manager, I was shocked to receive a letter saying they would no longer treat me. I was simply trying to express how I felt and get the help I needed. Patients should be listened to and supported—not dismissed for speaking up😡 Wasting my time and money

Dr Morgan is amazing! If you have had the pleasure of being in your her office, consider yourself very blessed. Dr Morgan is in practice for herself so it’s so comforting to call and schedule with no big fuss or a ridiculous 3 to 6 month wait. She has done my full body checks and you can just see how detailed and thorough she is. It is very apparent. Dr Morgan is very compassionate and kind great bedside manner and just an overall sweet personality. my insurance is an HMO thus I choose to pay out-of-pocket to see Dr. Morgan. Her pricing is very fair especially in today’s time.

I came during the day. It was a very fast wait (maybe 10 minutes). My nurse was very friendly and attentive. Dr.Morgan was very patient with me and went out of her way to research acne medications and solutions as well as how I could get Retin-A micro gel pump from a pharmacy provider that could work with my insurance. The front desk receptionist was very cordial and provided me a Christmas gift bag with face cream and body lotion as well as offered me candy. I had a very positive experience.

I have been treated by Dr Morgan for several skin issue and wish to share the excellent treatment she provided throughout the entire medical process. She took the time to explain what was needed based upon my initial condition and subsequent diagnosis and made me feel engaged and comfortable. Her bedside manor was warm, supportive and very professional as she discussed treatment. She demonstrated a very high skill level with the procedure from which I felt no pain and have had excellent results. I can strongly recommend Dr Morgan, she is a very caring and highly skilled dermatologist.

After attempting to work with my GP and the "house dermatologist" for my insurance carrier - to no avail - I requested a different dermatologist. Dr Morgan is very caring and professional. I have a difficult situation to address and my last doctor said "you may just have to live with it". Dr. Morgan, on the other hand, has gone the extra mile to address my condition - and we're seeing positive results. I highly recommend Dr. Morgan. She also has an excellent support and office staff. Regarding other complaints that Dr. Morgan runs late - yes, sometimes she does. The trade-off for me is that she is able to make progress for me and the others, who ran on time, could not. As for the insurance issues mentioned by others, I have not had that experience. Dr. Morgan's staff has worked with me and the insurance company to maximise my benefits. Last - I'm older and have fired many doctors over the years for various reasons. Heck, I've even given them written report cards and called their corporate keepers over some issues. So, I'm no pushover when it comes to medical care. Dr. Morgan may not be the choice for everyone, but she's definitely my choice!

Dr. Morgan is great. I’ve never had a negative experience in her office. The staff are friendly enough and Dr. Morgan is extremely professional. She takes the time to explain things thoroughly so you’re never left wondering. I also like her personality.

I never write reviews, but today sent me over the top. This was my second appointment with Dr. Morgan. The first appointment it took around 45 minutes for me to be seen. Being fair I thought that maybe she was just running behind that day. After my second visit I am thinking this is common practice. I was not seen until an hour after my appointment time. Apologizing does nothing for me. I would appreciate if she would be more considerate of the patients time. I waited an hour for a 10 minute (if even that) procedure. I will not be returning EVER AGAIN. I'd rather take my money somewhere else! Note to doctor: Work on time management, review the patient's chart before asking the same questions that were previously asked, if you were charged a fee (just like you charge for no shows) would you be more prompt and courteous to your clients? Patient beware - now if you have time to kill then she's your doctor, but if you have to go back to work after your appointment you'd better consider another dermatologist.