Skin Zen Spa & Skin Clinic

Hi, I visited "SKIN ZEN SPA" on Thursday for a radiant facial and "DERMAPLANING". Overall, the time I spent at the spa was good and the staff were polite. However, I had a very disappointing experience with the dermaplaning and facial. The aesthetician who performed the "DERMAPLANING"directly on my bare, very dry skin, without applying any oil or lotion beforehand, even though I had clearly informed them that my skin is extremely dry. During the service, I felt noticeable poking and irritation, but I assumed it would settle after the treatment. Unfortunately, after I returned home, I developed significant rashes ,bumps and irritation and even my face got swallowed all over my face.Even I got the bumps and irritation on my neck area till where she did the massage with the products.I strongly believe this was caused by improper dermaplaning technique on dry, unprepared skin.And the products they used for facial. I do not have any known allergies or existing skin conditions. I only have dry skin, and I feel this should have been taken into proper consideration before performing the treatment. It appeared that the same procedure was followed for me as for every client, without personalizing it based on my skin type. I have tried calling the spa, but since the store is closed on Sunday and Monday, I am hoping to receive a call back on Tuesday. I am attaching photos for reference. Overall, I had a very unpleasant experience and would advise others to be cautious and ensure their skin type is carefully assessed before undergoing dermaplaning and Facial at this location.

Zen is the perfect word to describe my experience. Absolutely loved my facial with Madison. Extremely thoughtful and professional. Intake form is thorough which I appreciate. I have had a lot of facials, lasers, etc this spa does it right. The facial was so relaxing I almost fell asleep. Will be back and treating my loved ones to treatments here. This is the best price I have ever seen for a facial with an A+ experience

i can’t say enough good things about skin zen! i’ve been coming here for years and don’t ever see myself leaving! the staff is so friendly and professional. they tailor facials to your needs and share tips and product recommendations. monthly facials have been a game changer for me- my skin has never been so consistent! and the monthly membership price makes it really accessible for all different budgets! 10/10 recommend treating yourself!

This is my first time here for facial and my experience was amazing. The service was really good. I almost slept during the session. Mine was the last slot and they very sweetly waited outside along with me till my husband came to pick me up. It was very sweet of them. I will definitely be back. Highly recommended.

My Wife and I went to get a facial and Skin Zen Spa was the choice. Inside, it really gives a Zen like feel. Quiet, clean, good smelling, and pleasant employees. Our facials were nothing short of amazing! We will be back!

I had an amazing experience with Allison for my first time custom facial at Skin Zen Spa. I am glad I found them on Groupon and recommend this place to anyone who is looking for a relaxing spa experience.

I received a facial and neck massage, it was amazing birthday gift, i actually fell asleep it feel so great. Love the hospitality everyone was all smile, great communication and bubbly. Thanks again