Kaio Dental

The entire staff is exceptionally friendly, professional, and welcoming from the moment they walk in. The staff and doctor take the time to know their patients and their preferences, fostering a genuine, caring environment. Dr. Tram, is thorough and does not recommend unnecessary services or tries to "upsell" treatments. He is very educational and knowledgeable, he always takes the time to explain conditions and procedures, which builds patient confidence and understanding. Dr. Tram is highly skilled in various dental areas, including general dentistry, oral surgery, implants, and cosmetic restorations. He also lectures to other dentists on topics like implantology and 3D printing, indicating he is at the forefront of dental technology.

I’ve been coming here for years and I truly believe my dentist is the best — his work is excellent and I’ve always appreciated the care he provides. However, I recently had a disappointing experience with the billing process. After my treatment, I paid the remaining balance and even asked the receptionist if I owed anything else because I wanted to make sure everything was settled. I was told no. Later, I received an invoice reflecting the balance I owe, which turned out to be charges not covered by insurance. While I completely understand that insurance doesn’t always cover everything, what bothered me was the lack of communication. A simple heads-up about pending charges would have made a big difference. When I called to clarify, the receptionist pointed to the disclaimer, but after years of being a patient, I had forgotten about it. Unfortunately, the interaction left me feeling more like a number than a valued patient. To be clear: the dentist himself is outstanding, and I have nothing but praise for his work. My concern is with the front desk experience and communication, which I hope can be improved for long-time patients like myself.

I have only been going to Kaio Dental for a short amount of time and within that time I have nothing but good things to say about this dental office, and I haven’t been able to say that about any other dental office I have been to. Not only is the office clean and welcoming, the staff also makes you feel comfortable. Dr. Tram is thorough and takes care of his patients, he listens to any concerns and is very honest. Jill at the front desk has always made me feel welcomed and works around my schedule. Jody, the best hygienist I’ve ever had. She’s very thorough and takes her time to make sure everything is clean and that I don’t leave the office in pain like other offices I’ve experienced.

The professionals at Kaio Dental are not just crafted in their skills, but friendly and caring. My husband and I drive approximately 100 miles to go to this particular group of dentist. We always feel welcome and the employees treat you as if you are the favorite member of the family! If you want an excellent job, excellent service, and the feeling that someone actually cares, looks no further, this is your place.

I cannot possibly put into words the gratitude I have for Dr. Chonway D. Tram and his team at Kaio Dental in Rancho Cucamonga. For years, I battled with a highly complex dental problem that some of the most respected names in dentistry across Southern California—including specialists at UCLA and USC, as well as numerous renowned implant surgeons—were unable to solve. I invested thousands of dollars, countless consultations, and endured frustration after frustration, only to be told that my case was nearly impossible. Then, I found Dr. Tram. From the moment I stepped into his practice, I was struck by the warmth, cleanliness, and professionalism of the entire office. His staff is not only competent but truly welcoming, making every visit stress-free and pleasant. But what completely changed my life is Dr. Tram’s genius, compassion, and extraordinary skill. With astonishing precision, speed, and confidence, he solved my dental problem—the very one that premier specialists and top universities had declared unsolvable. What had seemed like an endless road of disappointment turned into a miracle of care and brilliance under his expertise. Dr. Tram handled my case with a level of mastery that I would honestly consider unmatched in Southern California, and perhaps beyond. Not only is he a true miracle worker with immense technical knowledge, but his compassion sets him apart. He is friendly, accommodating, and genuinely cares about his patients. His pricing is competitive and surprisingly affordable given the world-class caliber of his work. Dr. Tram is, without question, a dental genius. He transforms the "impossible" into solvable with ease and restores not just smiles, but lives. I would rank him above the most seasoned, accomplished names in dentistry—he is in a category of his own. If you are facing a dental challenge, whether big or small, Dr. Tram is the one you want in your corner. He has given me more than a solution—he has given me peace of mind, confidence, and the kind of care I never thought possible. Dr. Chonway D. Tram is simply the best dentist I have ever known—truly a miracle worker.

Hadn’t gone to the dentist in a while so I was kind of nervous, but Dr. Hsu made me feel comfortable and was very meticulous with my teeth. She was also very helpful and informative about the bone loss starting in my teeth and how I can prevent it from getting worse. The office was clean and comfortable. Will definitely come back again for my regular dental checkups.

I am so grateful to have found Kaio Dental! Dr. Tram is truly amazing—professional, kind, and genuinely caring. He did a fantastic job being conservative with treatment and saving my tooth. The entire staff is friendly and welcoming, making every visit comfortable and stress-free. The office itself is modern, clean, and inviting. I highly recommend Kaio Dental to anyone looking for exceptional dental care!