West Coast Dental of Long Beach

I had a very disappointing experience at this office Please Beware of Dr Ian Lehrer! My appointment was scheduled for 8:00 a.m., and I arrived on time. During the consultation, I was informed that my wisdom tooth was close to a nerve and that there was a risk of losing sensation or function in the lower part of my mouth. Naturally, I asked for a few minutes to process this information. After about five minutes, I let the staff know I was ready to proceed. Despite this, I was left waiting for several hours. By around 10:45 a.m., after sitting in pain and becoming very distressed, a treatment coordinator informed me that the oral surgeon refused to work on me because he felt I had an "attitude." I did not have an attitude—I was scared and trying to make an informed medical decision. Being denied care while in pain for expressing concern about potential nerve damage was upsetting and unprofessional. Patients should be allowed to ask questions and take a moment to process serious risks without being judged or dismissed. I hope this office reflects on how patients are treated during vulnerable moments.

Both of my kids had their first appointment here. After calling a few dental office nearby they were the only office that took our insurance. Everyone was very nice . My kids were comfortable and the staff front office, back office and Doctors were very nice. They were very gentle with my kids. My kids usually gag during X-rays but with the help of the assistants, my kids did really good.

Just went there with my 9 year old son who was having an extreme dental emergency and the receptionist LITERALLY IGNORED us even though no one was there when we arrived except for 1 patient who was the one who addressed us and told us we should sign in. After signing in at 8:30am. She did not once acknowledge our presence and continued to take other patients who walked in after us. After 40 minutes of waiting I went to ask her if we would be seen and she shooed me away saying she would get to us which she NEVER did. Wound up actually getting in touch with another very empathetic dentist over the phone since his office was closed that day who provided more assistance by calling in meds than being at an actual dentist office! Please do NOT go here! Extremely unprofessionally staff and that receptionist needs to be FIRED!!!!

I waited for over an hour to be seen, the cleaning was the roughest and most painful cleaning I've ever experienced, and my total time spent in that office was around 3 hours for a routine cleaning, with only 30 minutes actually sitting in the chair. Would not recommend unless you enjoy wasting your time and sitting in pain.

Had a great experience at my visit great costumer service. Today my daughter and I had our 6 month dental appointment 🤗 Javier the XRay technician was really professional, friendly and answer all of our questions. The rest of the staff was also super helpful and friendly.

I have had the worst experience in this Dental office the Denist couldn't even explain to me want needs to do . I had 8 teeth pulled which was All of my top teeth.They made me a top intermediate denture. After 3 months the intermediate dentures got real loose. He said this never happened to patients before. And refuse to do anything for me. Yeah I am stuck with the immediate dentures. What am I to do this is not right.

I have been coming here for a couple of years now, and bring my son as well and they always do a great job. The pediatric dentist is also great with my son. The staff is always really kind and informative, dr. Kald and Laura were great and super quick with my last visit!